A Look Inside the Web: Web 2.0 and Beyond for E-Government

1. A Look Inside the Web:Web 2.0 and Beyond for E-Government Wednesday, May 15, 2007, 7:30 - 10:00 a.m. Brand Niemann, Senior Enterprise Architect, US EPA, and Best Practices Committee Secretariat, Federal CIO Council Information Technology Breakfast Series Industry Advisory Council Partners Program The City Club of Washington, D.C.

2. Overview • 1. Purpose • 2. Government Information Leaders Caucus on Web 2.0 • 3. Business Case • 4. Shared Services • 5. Beyond • 6. Dialogue

3. 1. Purpose • Panel discussion of ways in which web technology can help public and private sector organizations enhance communication and achieve common goals through collaborative efforts, strong security, and targeted application. • Educational event for sharing views and experiences with strategic uses of web technology. • Specifically for the government and industry participants in the 2007 Partner Program team called Chrysalis, and the 2007 Partner Program chairs and vice chairs.

4. 1. Purpose • Summarize opportunity of Web 2.0 to enable new ways of doing business in a highly network centric environment and cite examples of collaboration among government and industry using Wikis: • JC Herz - Open Source Application Development: April 16th Best Practice Committee Meeting. • Don Geiger - XBRL: SOA CoP Demo Phase 2 and Agile Financial Data Services CoP. • Phil Cruver - Videocasting: Pilot at April 16th Best Practice Committee Meeting.

5. 2. Government Information Leaders Caucus on Web 2.0 • The 22nd Semi-Annual Spring Government CIO Summit, Government by Wiki: New Tools for Collaboration, Information-Sharing, and Decision-Making, May 6-8, 2007, Ft. Myers, FL: • Government by Wiki: A Guided Tour: • An executive briefing for government CIOs on who’s using the new tools and techniques for collaboration, how well they work, how to start using them, and what their promise holds for agency CIOs and CEOs. • I was asked to be the Tour Guide. • A big responsibility!

6. 2. Government Information Leaders Caucus on Web 2.0 • Using a Wiki to collaborate in developing the Data Reference Model, a key component of the Federal Enterprise Architecture. • Susan Turnbull, GSA Office of Citizen Services and Communications. • The government healthcare community is using blogs and virtual communities to connect with important health interest groups. • John Anderton, Centers for Disease Control and Prevention. • Members of the Utah State Legislature are using a Wiki to collaborate on developing the lists of bills they send to committees. They say the Wiki has distributed responsibility and power to the members as never before. • Stephen Urquhart, Utah House of Representatives. • The intelligence community is using these similar tools to locate new sources of national security information. • Chris Rasmussen, National Geospatial-Intelligence Agency.

7. 2. Government Information Leaders Caucus on Web 2.0 • Tour Map: • CIO Council Committees • Federal Enterprise Architecture • CIO Council Strategic Plan • Networking Communities of Practice • Internet Evolution to 2020 • Dialogue http://colab.cim3.net/file/work/SICoP/2007-05-07/SICoPCIOSummit05072007.ppt

8. 2. Government Information Leaders Caucus on Web 2.0 Pilot Wiki Page http://colab.cim3.net/cgi-bin/wiki.pl?GovernmentCIOSummit_2007_05_0608

9. 3. Business Case • Federal Chief Information Officer Council Strategic Plan: FY 2007-2009: • Goal 1. A cadre of highly capable IT professionals with the mission critical competencies needed to meet agency goals. • Goal 2. Information securely, rapidly, and reliably delivered to our stakeholders. (see next slide) • Goal 3. Interoperable IT solutions, identified and used efficiently and effectively across the Federal Government. • Goal 4. An integrated, accessible Federal infrastructure enabling interoperability across Federal, state, tribal, and local governments, as well as partners in the commercial and academic sectors.

10. Goal 2: Information securely, rapidly, and reliably delivered to our stakeholders The FEA DRM 2.0 was written in the COLAB and is being implemented in Semantic Wikis!

11. Goal 2: Information securely, rapidly, and reliably delivered to our stakeholders • Federal Sitemaps Initiative: • Interagency Focus: To open the records in databases, or pages that lie behind other barriers to crawling, to search engine users. • http://colab.cim3.net/cgi-bin/wiki.pl?FederalSitemaps • EPA Focus: Structure unstructured EPA information, make EPA databases visible to search engine crawlers and users, consolidate EPA information to make it easier to use, and to provide semantic metadata and linking in support of DRM 3.0 and Web 3.0 applications. • http://colab.cim3.net/file/work/SICoP/2007-03-15/SICoPEPAWWG03152007.ppt

12. 3. Business Case • Clay Johnson, Deputy Director for Management at OMB: • How does the Best Practices Committee do Best Practices? (January 17th CIO Council Meeting): • See next slide. • Mike McConnell, Director of National Intelligence: • Move the intelligence community beyond the "need to share" philosophy toward a "responsibility to provide" model: • March 6, 2007, GovExec.com, Intelligence chief establishes information-sharing panel.

13. 3. Business Case • Suggestion by BPC Co-Chair, George Strawn on a "Best Practices" Process, March 19, 2007: • 1. Request for Best Practices: A way for CIOs and their friends to ask for help from other agencies (and others) as to what are best practices in a given activity. • 2. Requests for Best Practicers: Present to the Best Practice Committee (as we have been doing). • 3. Capture These Presentations: The audio/video as well as the materials that we already capture and make available over the Wiki. • April 16th Pilot - Web 2.0: Tying It All Together in A Service System” with the KZO platform that integrates blogs, wikis, and other interactive Web 2.0 features. (see next slides) • 4. Facilitate Access to and Awareness of These Materials: RSS and perhaps other techniques.

14. People Business Products Information 4. Shared Services The Challenge: Service industry growth enable transform enable develop Consumer services Non-market services Business services operate & maintain utilize design create Information services Industrial services Source: Dr. Spohrer, Towards a Science of Service Systems, CIOC Best Practices Committee, March 19, 2007.

15. 4. Shared Services The Challenge: Academic Silos People Business Schools of Social Science & Humanities Schools of Business Management Products & Nature Information Schools of Science & Engineering Information Schools Source: Dr. Spohrer, Towards a Science of Service Systems, CIOC Best Practices Committee, March 19, 2007.

16. 4. Shared Services The Challenge: CIO Council Silos People Business Goal 1 Goal 4 IT Workforce Committee Executive Committee Information Technology Information Goal 3 Goal 2 Architecture & Infrastructure Committee Best Practices Committee Source: Pages 21-22, Federal Chief Information Officer Council Strategic Plan: FY 2007-2009, 28 pp. http://www.cio.gov/documents/CIOCouncilStrategicPlan2007-2009.pdf

17. 4. Shared Services Information People Information Technology Business http://campustechnology.com/articles/46250/

18. 4. Shared Services 5 Months of Planning and Activities! Home Page Revisions/Additions: 183! Conference Proceedings Google: SOA for E-Government 2007 http://colab.cim3.net/cgi-bin/wiki.pl?SOAforEGovernment_2007_05_0102

19. 4. Shared Services • Shared Services Community of Practice: A Persistent Learning Community of Senior Executive Practitioners, May 29-31: • Leadership for a Networked World Program: An Executive Education Program of the John F. Kennedy School of Government. • Convening senior most shared services practitioners from the public and private sector to explore these matters. Tuition free/travel only (operating with grants from Accenture & Microsoft). • Event Page: • http://ksgexecprogram.harvard.edu/program/lnw4/overview.aspx • Agenda: • http://www.lnwprogram.org/lnwprogram/workshop_shared_services • Registration: • http://www.ksg.harvard.edu/ee/sharedservices http://colab.cim3.net/file/work/SOACoP/2007_05_0102/ZTumin05022007.ppt

20. 5. Beyond

21. 5. Beyond • Sources: • (1) Does IT Matter?, Nicholas Carr, Harvard Business School Press (2004). • http://www.nicholasgcarr.com/doesitmatter.html • (2) Steve Ballmer, CEO, Microsoft, on Back Jacket Cover of (1)! • (3) The World Is Flat, Thomas Friedman, Farrar, Straus and Giroux (2005): • http://www.thomaslfriedman.com/worldisflat.htm • (4) Wikipedida, The World Is Flat: • http://en.wikipedia.org/wiki/The_World_is_Flat • (5) Wikinomics, Don Tapscott and Anthony Williams, Portfolio (2007): • http://wikinomics.com/ • (6) The Medici Effect, Frans Johansson, Harvard Business School Press (2006): • http://www.themedicieffect.com/ • (7) Information Week, April 16, 2007: • http://www.informationweek.com/story/showArticle.jhtml?articleID=199000940

22. 5. Beyond • Internet (Web 2.0 (Wikis)): • Math for: Wikis are part of Web 2.0 which are part of the Internet. • Web 2.0: Essential Essentials: • Refers to a perceived second-generation of Web based communities and hosted services — such as social networking sites, wikis and folksonomies — that facilitate collaboration and sharing between users. • Earlier users of the phrase "Web 2.0" employed it as a synonym for "Semantic Web," and indeed, the two concepts complement each other. The combination of social-networking systems such as FOAF and XFN with the development of tag-based folksonomies, delivered through blogs and wikis, sets up a basis for a semantic web environment. Source: http://en.wikipedia.org/wiki/Web_2

23. 5. Beyond E.g. Google Maps Time bar of Web 2.0 buzz words. This image shows the age of some buzzwords sometimes used in Web 2.0 lingo and its dependencies. http://en.wikipedia.org/wiki/Web_2

24. 5. Beyond “SOA provides the framework, AJAX provides the business value” “AJAX – The only way to bring SOA to the user” John Crupi, JackBe, May 10, 2007. Security Enterprise 2.0 Customize Web 2.0 The User Customers Consume Create Partners Collaborate AJAX: Shorthand for “Asynchronous Javascript and XML,” a web development technique for creating interactive web applications by exchanging small amounts of data with the server behind the scenes so the entire web page does not have to be reloaded each time the user requests a change. Governance

25. 5. Beyond • The Web Browser is also an Editor! • Original intention of Web-inventor Sir Tim Berners-Lee. • Simple demo of editing a Wiki page. • The Web Browser provides a richer experience! • See KZO Networks, Washington Post – Newsweek Interactive, and Library of Congress as examples. • The content is also delivered to more than a Web Browser! • PDAs, Cell Phones, and Other Gadgets. Social Media: RSS, blogs, podcasts, wikis, and others.

26. Semantic Wikis: The Role of Techno-Social Collaboration in Building DRM 3.0 and Web 3.0 for Managing Context Across Multiple Documents and Organizations, SICOP Special Conference, February 6, 2007, Mills Davis, Project10X.

27. 5. Beyond • Semantic Interoperability Community of Practice: • 1. The Web: • Content Portals and P2P File Sharing. • 2. The Social Web: • The Wiki, Conferencing, and Community Portals. • 3. The Semantic Web: • Ontologies, Semantic Search, and Knowledgebases. • 4. The Ubiquitous Web: • Semantic Wiki and Semantic Communities.

28. 5. Beyond Note: This example includes Web 1-4! http://web-services.gov/

29. 5. Beyond Note: Provides Search for Data Within Context! http://web-services.gov/

30. 5. Beyond VisualKnowledge Semantic Wiki Spatial Ontology CoP Start Your Own Semantic Wiki Energy Community Google: Visual Knowledge SICoP SWIM http://www.visualknowledge.com

31. 5. Beyond Knoodl Semantic Wiki Classes Data Model as an Ontology in OWL Properties Google: Knoodl.com http://www.knoodl.com/ui/groups/VMWG/vocab/JPM_IS_CBRN

32. 5. Beyond • SICoP and SOA CoP Special Recognitions: • Outstanding Contributions to the SICoP Special Conference 2, April 25th; and • Best Presentation at the 3rd SOA for E-Government Conference, May 1-2nd: • “Semantic Technology is the first fundamental change in Information Management since the RDBMS was developed in the early 1980’s”: • Michael Lang, Revelytix, Co-Founder and Director, and Co-Chair, SICoP Vocabulary Management WG. • Demonstration at the June 18-19, 2007, Workshop on eGovernment and the Web, National Academy of Sciences (see slide 36). http://colab.cim3.net/file/work/SOACoP/2007_05_0102/MLang05022007.ppt

33. 5. Beyond • SOA in a Semantic Wiki: A Story About Communication: • Start developing Community of Interest-based Vocabularies as OWL models immediately. • Generate XSD’s to facilitate the use of existing infrastructure directly from the OWL models. • Begin a program of representing service based information as RDF. • Build applications that access the RDF representation using the previously developed OWL models through SPARQL/reasoner engines.

34. 5. Beyond See http://www.semantic-conference.com/2007/semtech2007_brochure_WEB.pdf

35. 5. Beyond See http://www.semantic-conference.com/2007/semtech2007_brochure_WEB.pdf

36. 6. Dialogue • In essence, I have introduced some new paradigms: • Do Your Own IT and IM • WeSmarterThanMe.Org • Documents, Models, and Software Behaviors • Upcoming Events: • May 20-24, 2007, Semantic Technology Conference Sponsored by Wilshire Conferences, Inc. & Semantic Arts, Inc.: • http://www.semantic-conference.com/ • May 29-31, 2007. Shared Services at Harvard (see slide 19). • June 18-19, 2007, Toward More Transparent Government: Workshop on eGovernment and the Web, Jointly sponsored by the World Wide Web Consortium (W3C) and the Web Science Research Initiative (WSRI) at the United States National Academy of Sciences, Washington DC, USA: • http://www.w3.org/2007/eGov/eGov-policy-cfp.html • Your Turn to Ask Questions: • Google: Brand Niemann (see next slides) • niemann.brand@epa.gov

37. Lets Wiki, Wiki! http://www.himotion.us/2/2006/139.html

38. Lets Wiki, Wiki! http://www.fcw.com/article96857-11-20-06-Print