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Facilitator: Step 4. Review / Recap. Step 3 workshop review Review of ‘To Do’ List Reflection discussions. Objectives. Step 4 objectives: Recognise the complex combination of services across a number of settings Recognise the importance of Significant Event Analysis
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Facilitator: Step 4
Review / Recap • Step 3 workshop review • Review of ‘To Do’ List • Reflection discussions
Objectives Step 4 objectives: • Recognise the complex combination of services across a number of settings • Recognise the importance of Significant Event Analysis • Recognise the need for training on end of life care • Identify aspects surrounding dignity, environment and family/carers at the end of life
Step 4 Delivery of high quality care in domiciliary care “Individuals may be receiving a complex combination of care services. They are entitled to receive high quality care regardless of their care setting and who is providing the services.” The Route to Success in End of Life Care – achieving quality in domiciliary care
Complex combination of services • What challenges exist in domiciliary care in end of life care? • How does this impact in ‘out of hours’ care? • How can distress be minimised?
Significant Event Analysis • Group activity: In groups discuss a recent end of life care event. Make notes on the Significant Event Analysis template. Be ready to feedback to the group
Education & Training What education, training and skills are needed in end of life care, within the domiciliary care setting?
Education & Training • Formal courses • Online learning • In-house training • Reflection on practice • Supervision and feedback • Independent learning
Dignity “Dignity is concerned with how people feel, think and behave in relation to the worth or value of themselves and others. To treat someone with dignity is to treat them as being of worth, in a way that is respectful of them as valued individuals.” Royal College of Nursing
Become a ‘Dignity Champion’ • Stand up and challenge disrespectful behaviour • Act as a good role model by treating other people with respect, particularly those who are less able to stand up for themselves • Speak up about Dignity to improve the way that services are organised and delivered • Influence and inform colleagues • Listen to and understand the views and experiences of citizens www.dignityincare.org.uk Social Care Institute for Excellence
Environment Fit for purpose... • Comfort • Dignity • Privacy • Safety • Adequate temperature, lighting, ventilation • Adequate space (for care delivery) INDIVIDUAL CHOICE
Family/carers & significant others • Roles • Participation/involvement • Limitations • Awareness and understanding • Preparation for end of life changes • Feedback
Objectives Step 4 objectives: • Recognise the complex combination of services across a number of settings • Recognise the importance of Significant Event Analysis • Recognise the need for training on end of life care • Identify aspects surrounding dignity, environment and family/carers at the end of life
Onwards... • ‘To Do’ List • Reflective practice • Evaluation of session • Next session: Step 5: Care in the last days of life