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Charles Schwab Corporation. The leading discount broker Founded late 1970s Internet profound challenge New entrants trade and Ameritrade, Merrill Lynch doing nothing February 19, 1999 Schwab approach (1996-1997) E-Schwab, Skunk Works Reports to Co-CEO Dave Pottruck.
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Charles Schwab Corporation • The leading discount broker • Founded late 1970s • Internet profound challenge • New entrants trade and Ameritrade, Merrill Lynch doing nothing February 19, 1999 Schwab approach (1996-1997) • E-Schwab, Skunk WorksReports to Co-CEO Dave Pottruck
Charles Schwab Corporation • January 15, 1998 - New Product price: $29.95 • E-Schwab leader heads electronic brokerage • No advertising, but • First 5 months 1998, 500,000 new on-line accounts 440 billion assets
Charles Schwab Corporation • Two centers: Phoenix (20 miles) - 99.2% • 100% control IT by Schwab • IT staff-80% baby boomers • 70% new customers offices • 86% trades on-line • 75 million hits/day-largest encrypted secure site • 15% to17% technology/revenue
Charles Schwab Corporation • Q1 1998 Sales (3%) • Profit (16%) • Stock (18%) • Merrill stock + 29% • End 1998 - 1,000,000 new accounts (40% all) • Sales +19% • Profit +29% • Stock +158% (2nd half)
Charles Schwab Corporation • End 1998 – Schwab Market Cap $25.5 billion – Merrill Market Cap $25.4 billion • April 1999 – 75 million hits/day – $100 million cost savings – 4,000 transactions/second – 15% - 17% revenue to technology work – IT staff (1300 January 1998) to 2000 – Spike surge protection
Charles Schwab Corporation • June 1999 – Merrill announces $29.95 – 30% - 35% all individual stock trades on Internet • December 1, 1999 – Merrill Lynch implements new price