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Investor Relations on the Internet Conference 7 December 1999 Hong Kong

Investor Relations on the Internet Conference 7 December 1999 Hong Kong. David Ward General Manager, Office of the Chief Executive and Head of Investor Relations Australia and New Zealand Banking Group Ltd. Investor Relations on the Internet. Recap on IR objectives

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Investor Relations on the Internet Conference 7 December 1999 Hong Kong

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  1. Investor Relations on the Internet Conference 7 December 1999 Hong Kong David Ward General Manager, Office of the Chief Executive and Head of Investor Relations Australia and New Zealand Banking Group Ltd

  2. Investor Relations on the Internet • Recap on IR objectives • Making Use of the Internet - reducing the “tyranny of distance” • Using the Internet - not just a Distribution channel • Meeting objectives of Professional and Retail Investors • Australian Environment

  3. Creating Shareholder Value Price/Earnings Multiple x Earnings Per Share Share Price Appreciation Dividend Flow Shareholder Value Earnings Per Share x Payout Ratio

  4. Creating Shareholder ValueDrivers of P/E Multiple - Growth Profile (EPS) - Strategy - Management - Quality of Earnings - Risk Management - Franking - Market/Industry Valuations Price/Earnings Multiple x Earnings Per Share

  5. Creating Shareholder ValueDrivers of Payout Ratio Earnings Per Share x Payout Ratio - Capital Position - Growth Rate - Competitive Yield - Franking

  6. Investor Relations Function Strategy “p/e” Management “p/e” Performance “e” Investor Relations Function Market Participants Shareholder Value

  7. Investor Relations Function Internet • Point of contact • Gatekeeper • Co-ordinator  • Targeting Shareholders  • Spokesperson  • Assessment of Management  Effective tool in managing and communicating message but assessment of management is important for market

  8. Making Use of the Internet • Reducing the “tyranny of distance” • Instantaneous simultaneous access - capacity constraints? • One stop information shop • financial lodgement • media releases • Annual Reports • presentation materials • Communications via email rather than fax, mail, printed • outward • inward Key Issue: Keeping it all up to date!

  9. Using the Internet • Company Information in “drill down” format • Enquiry email off Web site • Demonstration of e-Commerce capability • Supplementary Information post analyst briefing • Streaming of analyst briefings and AGMs • Registry link for checking holdings etc • Chat rooms?? Should be no different from media comment Key Issue: Not getting carried away - remember technology is a tool!

  10. Using the Internet to Target Shareholders • Building a database of email addresses for material • Access to database which can be interrogated (ie own and peer shareholdings from SEC 13F data) • “Blast” emails with hot links • Use of Web sites to assess Institutional Interest (supplement broker and consultant advice)

  11. Targeting Shareholder Groups • Individuals • Australia Yield & Franking • New Zealand Banking Exposure • UK Ex Staff/Long Time Holders • Staff Now tax effective • Institutions • Australia Index/Growth/Income • Overseas Value/Growth/Income/Index • Australian Exposure • Global Bank Fund • Asian Exposure

  12. Australian Securities & Investment Commission Guidance to companies on good disclosure practices “Use current technology to improve investor access to your information. In particular, post significant information on your company’s web site as soon as it is disclosed to the market.” • everything lodged at ASX • roadshow presentations • transcripts of analyst briefings • significant background information from one-on-one meetings November 1999

  13. Investor Relations Challenge Fair valuation of company’s equity through elimination of ‘information gaps’ and ‘uncertainty discounts’

  14. Investor Relations Challenge Fair valuation of company’s equity through elimination of ‘information gaps’ and ‘uncertainty discounts’ “Failure is more obvious than success!”

  15. Question Time The material in this presentation is general background information about the Bank’s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate. For further information visit www.anz.com or contact David Ward General Manager, Office of the Chief Executive ph (613) 9273 4185, fax (613)9273 4091, email david.ward@anz.com

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