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ISA Quality System. ISO9001-VISION2000 DNV ( Det Norske Veritas ) ISA Quality Manual Continuous improvement Manufacturing & control plans Procedures. ISA Quality System. MANUFACTURING & CONTROL PLAN Material reception - Storage - Shipment PCB assembly & testing @ ECM (supplier)
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ISO9001-VISION2000 DNV (Det Norske Veritas) ISA Quality Manual Continuous improvement Manufacturing & control plans Procedures ISA Quality System
MANUFACTURING & CONTROL PLAN Material reception - Storage - Shipment PCB assembly & testing @ ECM (supplier) Electronic boards testing @ ISA Instrument assembly Instrument & reliability testing Instrument delivery ISA Quality System
MATERIAL RECEPTION-STORAGE-SHIPMENT • Incoming inspection • Critical components storage MSL (Moisture sensitivity level – JEDEC J ST020C) Warehouse climatic control Online T-H monitoring Vacuum – Barrier packaging ISA Quality System
PCB ASSEMBLY & TESTING @ ECM ICT – SPEA 4040 Flying Probe machine ISA Quality System
ELECTRONIC BOARDS TESTING @ ISA EPA (ESD protected area) ISA Quality System PACKAGING BURN- IN TEST (-10°C/60°C,30-85%RH, 24h)
INSTRUMENT ASSEMBLY Data collection & analysis: “In God we trust…all the others bring data” (W.E. Deming) Production quality analysis on a monthly base assembling / testing & reaction plan ISA Quality System
INSTRUMENT & RELIABILITY TESTING Instrument testing @ ISA: On/Off (2min/50sec * 48 h) Burn-In (40°C, 24h, with loads) Automatic calibration Reliability testing: Packaging test: Drop + Random vibration Vibration test: Sine vibration + Shock ISA Quality System
AFTER SALES SUPPORT @ ISA: • Complete traceability of all our products(sw/fw/hw revision) • Overnight reply to SOS call • 2 days average shipment time of parts • 2 weeks average instrument repairing time • Field return data analysis on a quarterly base • Failure root cause analysis & corrective actions ISA Quality System
Quality at 360° ISA Quality System CUSTOMER
@ ISA we do care about quality QUESTION - COMMENTS - REQUEST Thanks for your attention! ISA Quality System