The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy

1. The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy Sarah El-HelwJosh GuyKamau NickersonLucian Voicu March 12, 2008 - Preliminary Design Review

2. Fall 2007 Status • Developed Shelter’s database • Linked Shelter’s database to Pathways • Updated telecommunication services • Improved network configurations • $3,600 actual equipment cost • Estimated retail equipment cost: $5,400

3. Spring 2008 PC & Facility Goals • PC Support • Create an Online Support Manual • Reconfigure Teen Lab • Add an Internet Content Filter • Label computer equipment • Facility Improvements • Fix the switching closet’s overheating problem • Reroute exposed Ethernet wires around the shelter • Begin sorting through the donated computers

4. Spring 2008 Process & Website Goals Process Improvements Add signage to guide clients Solicit donation of flash drives Organize the software and documentation Investigate alternative email options to CBeyond Website Make the website easier to find online Choose a user-friendly website production system that allows for easy modifications Estimated Project Cost: $150

5. Documentation Problem/Solution • Problem: • Passwords and manuals bundled together in one stack which is hard to find and incomplete • Solution: • Online User Manual website that will compile all necessary passwords, instructional steps, and how-to documents

6. Online User Manual

7. Teen Lab Improvements Installed SteadyState to prevent changes Fixed/replaced most hard drives with higher capacity drives Installed Windows XP Professional Reroute wires ü ü ü o o o o

8. Filtering Gateway Added Untangle Gateway Filter to the network to prevent users from accessing pornographic and social networking sites Connected between Shelter and the Internet Maintained by adding websites to a safe list, or an unsafe list Notifies the admin via email if unsecured websites were attempted several times Filters Job Counseling and Teen Lab traffic Labeled computers to assist in troubleshooting Reconfigure Server user groups ü ü o o o

9. Miscellaneous Support Replaced Ms. Juanita Jackson’s computer Job Counseling Reconfigured printer Replace switch Replaced monitors Replaced phone All Computers in all labs are functional ü ü ü ü o o o o o o

10. Facility Improvements Fix the switching closet’s overheating problem Install an AC unit Install a fan in the door Install a duct from central HVAC Reroute Ethernet wires around the shelter Sorted through the donated computers ü o o o

11. Storage Room Prior to Sorting • Defective items • 5 Computers • 5 Monitors • 1 Hub • 1 Fax Machine

12. Process Improvements Add signage to guide clients Begin soliciting donation of flash drives Easier organization More privacy with clients' data Organize the software and documentation Investigate alternative email options to CBeyond ü ü o o o o

13. Proposed Website

14. Website Problem/Solution Problem: Website is hard to find and incomplete Solution: Make the website easier to find online Use both atlantadayshelter.org AND adswc.org Choose a user-friendly website production system that allows for easy modifications Accept donations through Google Checkout Add shelter newsletters in PDF format Add special needs section to the website Display photos from events or activities o o o o o

15. Costs

16. Schedule • Milestones • Teen Lab completion – March 31, 2008 • Gateway update – March 31, 2008 • Facility wiring completion – April 7, 2008 • Website completion – April 14, 2008 • Transition • Familiarizing staff with changes – Week of April 14, 2008

17. QUESTIONS / DISCUSSION

18. The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy Sarah El-HelwJosh GuyKamau NickersonLucian Voicu March 12, 2008 - Preliminary Design Review