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Guide to Understanding Today’s Service Provider Market. Gary Coben Director, Hosted Consumer VoIP deltathree, Inc. Who is deltathree?. Founded: 1996 Public: NASDAQ: DDDC Financial Status: Profitable, Positive Cash Flow Headquarters: New York, USA
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Guide to Understanding Today’s Service Provider Market Gary Coben Director, Hosted Consumer VoIP deltathree, Inc.
Who is deltathree? Founded: 1996 Public: NASDAQ: DDDC Financial Status: Profitable, Positive Cash Flow Headquarters: New York, USA Customers: > 400 service providers 3 of top 10 U.S. telecom companies Award winning: • World’s 1st • broadband phone offering • commercial SIP Network • hosted broadband service to tier-1 telco
VoIP market rapidly growing $19.9 billion forecast revenue U.S. 2009 Hyper competitive market New breed of competitors The Market’s Challenge Infonetics Research 2005 Telco’s Cable Co’s VoIP service providers Others Web Portals
Consumer VoIP The Consumer VoIP Experience A customer’s VoIP experience is defined as the follows: Learn Order Support Install Use
Faster, Cheaper, Better Total Cost of Ownership “build” time-cost considerations • infrastructure adaptation & cost (capex) • back office integration (capex) • new skill sets acquired / developed (opex) • risk - uncertain cost & time “Build” costs deltathree -“buy” time-cost considerations • Minimal infrastructure costs, if any • Minimal HR changes, if any • Low risk - capped expenses • High certainty - tried & tested Projected Implementation Projected Implementation Realized Implementation Realized Implementation “Buy” costs (deltathree) Time to Market T-1 T+3