LiBerry Guides Go Mobile: Creating Usable Handheld Solutions for 21st Century Students

1. LiBerry Guides Go Mobile: Creating Usable Handheld Solutions for 21st Century Students Leslie Adebonojo, Mark Ellis, Kathy Campbell, East Tennessee State University

2. What do all our students have in common?

3. OPEN TO NEW TECHNOLOGY • LIKE TO MULTI-TASK • LIKE TO USE MOBILE OR HANDHELD DEVICES

4. What does the research say? Environmental Factors: • Constantly changing context of usage • Limited user attention given to the device and application • High mobility during tasks, need to adopt variety of positions and postures • Interacting with devices while in motion Tarasewich, P., Gong, J., Nah, F. & DeWester, D. Mobile interaction design: Integrating individual and organizational perspectives. Information Knowledge Systems Management 7 (2008) 121-144.

5. Design Considerations: • Limited or split attention • Speed and recovery (ability to switch to other applications and save the current work) • Top-down interaction (too much information requires large amounts of scrolling and focused attention) • Use multi-layer communication (allowing user to decide if he/she wants more information) Tarasewich, P., Gong, J., Nah, F. & DeWester, D. Mobile interaction design: Integrating individual and organizational perspectives. Information Knowledge Systems Management 7 (2008) 121-144.

6. MORE DESIGN CONSIDERATIONS . • Present high levels of information first • Design for synchronization (User will want various devices to interact) • Authentication issues (how many layers will you require) • Interface should be as similar as possible to desktop version • Security issues . Tarasewich, P., Gong, J., Nah, F. & DeWester, D. Mobile interaction design: Integrating individual and organizational perspectives. Information Knowledge Systems Management 7 (2008) 121-144.

7. Evaluating one site • OWL website for LiBerry Guide • Contains detailed information on citing etc. • Very large scrolling site • Should we jump to APA, MLA

8. Our Student Survey “What type of information would you be looking for if you were using your hand held. • Look up a word/concept while professor is talking • Quick answers • Only a snippet (comes from Google) can go back later and get more info • Look up a drug • Check course reserve but not read it • Check how to cite sources

9. PUTTING TOGETHER AMOBILE GUIDE • Pick only four to six sites. • Look for sites with mobile versions. • Choose sites that fit the tiny screen. • Avoid sites with layers of links. • Check out the site on a real device.

10. Good example of a bad mobile libguide LIBGUIDES

11. ABOUT LIBGUIDES: Some professors create a tab for the LibGuide, others simply put the URL on the first page of the D2L site.

15. BREAK TIME WHAT ARE YOU DOING?

16. Do you have a mobile development team? • Yes • No • Maybe • Don’t know

17. What percent of your students use a mobile devise? • 10% • 25% • 50% • 75% • 100%

18. My students expect the library to provide mobile access. • True • False

19. CREATING A NEW GUIDE

20. USE OR CREATE A TEMPLATE

21. USE EXISTING GUIDE

22. USE AN EXISTING TEMPLATE

23. EVALUATING WEBSITES • Does the site require authentication? • Using open source vs. proprietary • Does the site have a mobile version? • Will the site fit on a mobile device’s tiny screen?

24. ROADBLOCKS AT ETSU

25. OFFICE OF INFORMATION TECHNOLOGY

26. “_______________ * IS NOT SUPPORTED.” *ANY PROGRAM OR DEVICE YOU COME UP WITH

27. JEALOUS OR UNCOOPERATIVE COLLEAGUES

28. UNDERSTAFFED HELPDESKS

29. NO STANDARDS FOR DEVICES

30. INFRASTRUCTURE NOT CONDUCIVE TO WIRELESS TECHNOLOGY

31. MORE ROADBLOCKS: • FIREWALLS • DEAD ZONES • INTRANETS • PROPRIETARY APPLICATIONS • INCOMPATIBLE APPLICATIONS • BLOCKS SET IN APPLICATIONS • HUMAN ERROR/IGNORANCE

32. WHAT WE DID MOBILE GUIDES FOR DIFFERENT TYPES OF USERS: CASUAL USERS

34. GUIDES FOR SPECIFIC CLASSES

36. GUIDES FOR SPECIFIC USER GROUPS