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Outside agent interactions. What we are going to discuss. Outside agents (bad guys) - known agencies / independents / other RUMS ? - 1000’s of them - No loyalty to you - No concerns regarding your MR business - Dog eat dog world Resident manager (good guys)
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What we are going to discuss • Outside agents (bad guys) • - known agencies / independents / other RUMS ? • - 1000’s of them • - No loyalty to you • - No concerns regarding your MR business • - Dog eat dog world • Resident manager (good guys) • - strategies to minimise risk
Outside agent interactions • Property letting • - They manage property within your complex • - They take over management of a property within your complex which you are currently managing • - They prospect owners/investors within your complex to gain new management agreements within your complex
Outside agent interactions • Property sales • - They have a listing to sell a property within your complex which you manage • - They have a listing to sell a property within your complex which you don’t manage • - They prospect your owners/investors to sell units within your complex
Outside agent interactions • They manage property within your complex • - initiate contact, ensure complex by-lays are known • - no favours for outside agent • - schedule complex maintenance around your timetable • - be friendly to tenant, but firm • - pick up outside units with aggressive marketing • Two page letter to send to your owners • http://www.mycomplex.com.au/index.php?topic=323.0
Outside agent interactions • They take over management of a property within your complex which you are currently managing • - Alarm bells should be ringing - what, why, how ! • - Protect the remainder of your rental pool
Outside agent interactions • They prospect owners/investors within your complex to gain new management agreements within your complex • - ask them to stop! • - reinforce your bond between you and your owners
Outside agent interactions • They have a listing to sell a property within your complex which you manage • - get a full license or sales license • - reinforce your abilities to your owners • - is it an open listing? • - be involved in the sale • - conjunct with outside agent • - other alternatives for those without sales license
Outside agent interactions • They have a listing to sell a property within your complex which you don’t manage • - is it an open listing? • - try to be involved in the sale • - be available for any investor owner questions • - help the sales agent sell the unit to investor • - sales agent wants a quick sale and commission • - conjunct with outside agent
Outside agent interactions • They prospect your owners/investors to sell units within your complex • - ask them to stop! • - reinforce your bond between you and your owners
Outside agent interactions • Questions ?