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COMMUNICATING WITH DECISION MAKERS

COMMUNICATING WITH DECISION MAKERS. Paul D. Warner Assistant Director for Program and Staff Development. Who are decision makers?. Local County Judge Executive Magistrates Mayors County Attorney School Superintendent State State Legislators State Senators Federal Congressmen

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COMMUNICATING WITH DECISION MAKERS

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  1. COMMUNICATING WITH DECISION MAKERS Paul D. Warner Assistant Director for Program and Staff Development

  2. Who are decision makers? • Local • County Judge Executive • Magistrates • Mayors • County Attorney • School Superintendent • State • State Legislators • State Senators • Federal • Congressmen • Senators

  3. STEPS IN BUILDING SUPPORT 1. Building Awareness • Participate in Programs • Mass Media – Newspaper, radio, TV • Annual Report, Extension Today • Web Site • Word of Mouth

  4. How the Word Spreads Start with 10 people Who each tell 10 people = 100 people Who each tell 10 people = 1,000 people Who each tell 10 people = 10,000 people

  5. STEPS IN BUILDING SUPPORT 2. Involve decision makers in Programs – give them visibility, a role to play • 4-H Events and Activities – Reality Store, American Private Enterprise, Speech Contest • Homemakers county annual meeting • Field Days, farm tours, demonstrations

  6. Communicating Results of Programs • Tell them - formal and informal opportunities • Written reports • Mass media - newspaper, radio and TV • Personal testimony by program participant 4-Her, agricultural producer, homeowner

  7. STEPS IN BUILDING SUPPORT 3. Identify Specific Needs • Annual funding support • Equipment such as computer, copier, etc. • Office building, meeting space • Salary increases

  8. STEPS IN BUILDING SUPPORT 4. Express Appreciation • Thank them for specific support • Express appreciation for the role they play in the community • Thank them publicly

  9. STRATEGIES • Host an annual reception or luncheon • Include decision makers on Extension Advisory Councils • Ask their opinion on issues • Offer our assistance to them • Put decision makers on mailing lists • Invite public officials to major activities and educational events

  10. STRATEGIES (CONTINUED) • Take advantage of informal opportunities • Develop an awareness all year long • Ask for commitment only when it is needed • Use the contacts of the group

  11. MESSAGE • The Three R’s of the Message Relevance - Why was this program needed? Response - What did Extension do? Results - What changes resulted?

  12. Multiple Identities and Clientele • Four program areas – Agriculture & Natural Resources, 4-H Youth Development, Family & Consumer Sciences, Community & Economic Development • Named programs – 4-H, Homemakers, EFNEP, HEEL, Master Cattlemen, Get Moving Kentucky, etc. • Clientele – youth, homemakers, farmers, homeowners, horticultural businesses, community leaders, elderly, parents, teachers, agency representatives, etc.

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