1 / 21

Workplace Violence

Workplace Violence. Presented by Salt Lake Community College (SLCC) Department of Public Safety and the Utah Highway Patrol (Utah D.P.S). Some Factors Contributing to Workplace Violence A weak or non-existent policy against all forms of violence in the workplace

yale
Download Presentation

Workplace Violence

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Workplace Violence Presented by Salt Lake Community College (SLCC) Department of Public Safety and the Utah Highway Patrol (Utah D.P.S)

  2. Some Factors Contributing to Workplace Violence • A weak or non-existent policy against all forms of violence in the workplace • Failure to take immediate action against those who have threatened or committed acts of workplace violence • No mechanism for reporting violent or threatening behavior

  3. A failing personal relationship Economic hardships Feelings of personal failure Actual or perceived injustice in the workplace Do People Just “Snap”? No. A violent outburst can be better characterized as the result of a “slow burn”…an accumulation of unresolved personal problems that can or have gone on for years. Examples

  4. Unwillingness To Ask for Help Men & Women • Men outnumber women 99-1 as perpetrators of fatal workplace violence incidents. • Men generally see themselves as problem solvers • Women generally seek assistance

  5. Impact in the Workplace • 2002- Approximately two million assaults and threats of violence occur in the U.S. workplace every year (Pinkerton’s annual security survey) • Each workday, an estimated 16,400 threats are made, 723 workers are attacked and harassed • More than 1,000 U.S. workers are victims of HOMICIDE at work each year • One in four full-time workers are harassed, threatened or attacked. Co-workers accounted for most of the harassment followed by customers

  6. Warning Signs Potentially Violent Individuals May • Be irrational • Make threats • Have a fascination with weaponry • Have unwarranted anger • Direct violence toward inanimate object • Portray feelings of being victimized • Show expressions of a plan to hurt

  7. What to Do! Stay Calm Listen Let them know you are interested Acknowledge the person’s feelings Be reassuring and point out choices Accept criticism in a positive way Establish ground rules Ask what you can do to help Position yourself so you have access to an exit Your Personal Conduct May Prevent Things from Blowing Up!

  8. Speak in a way that shows Apathy Brushing off Condescension Giving the run-a-round Reject all demands Challenge or dare Pose in challenging stances Attempt to bargain Try to make the situation seem less serious Make false statements Take sides or agree with distortions Things to Avoid!

  9. Reporting! • Threat of Imminent Injury? Call 911 • What is Imminent Injury? • Weapon is present • Individual is threatening harm to self or others • Physical assault is occurring (spitting, hitting, fighting, attempt to murder, rape, etc. • Major destruction of property is threatened or is occurring (arson, explosives, etc.) • Non emergency  Call Police at phone number appropriate to each campus

  10. SLCC Police ServicesSandy Campus and Larry H. Miller Campus First response law enforcement services are provided by the Sandy City Police Department for the Sandy and Miller Campuses. The following numbers should be called to summon assistance: Emergency Calls 911 Non-emergency Calls 840-4000 Administration Calls 568-7214 Investigation Follow-up Calls 568-7201 Animal Control Calls 352-4450 Contact: Chief Steve Chapman Sandy City Police Department | 10000 South Centennial Pkwy, Ste 1000, Sandy City Hall Sandy Campus Community Policing Office | 802 East 9200 South, Sandy Mall SLCC has a Director of Public Safety to assist the police departments in meeting the needs of each campus. The Director is Shane A. Crabtree. He can be reached at the following numbers: Office 957-4571 Redwood Police Office 957-4270 Vice-President’s Office 957-4219

  11. SLCC Police Services: Jordan Campus First response law enforcement services are provided by the West Jordan City Police Department for the Jordan Campus. The following numbers should be called to summon assistance: Emergency Calls 911 Non-emergency Calls 840-4000 Administration Calls 569-5200 Investigation Follow-up Calls 569-5270 Animal Control Calls 282-3952 (Normal business) 840-4000 (after 6:00 p.m.) Animal Shelter 282-3951 Contact: Chief Ken McGuire City Hall West Jordan Police Department | 8000 South Redwood Rd WJPD sub-station (COP SHOP) on the Jordan Campus | Room 149, High Technology Bldg SLCC has a Director of Public Safety to assist the police departments in meeting the needs of each campus. The Director is Shane A. Crabtree. He can be reached at the following numbers: Office 957-4571 Redwood Police Office 957-4270 Vice-President’s Office 957-4219

  12. SLCC Police ServicesMain Street Center First response law enforcement services are provided by the Utah Department of Public Safety (Highway Patrol) for the Redwood and South City Campuses. The following numbers should be called to summon assistance: Emergency Calls 911 Non-emergency Calls 957-3800 Administration Calls 799-3000 Investigation Follow-up Calls 799-3720 Animal Control Calls 743-7045 Contact: Chief Chris Burbank Salt Lake Police Department | 315 East 200 South SLCC has a Director of Public Safety to assist the police departments in meeting the needs of each campus. The Director is Shane A. Crabtree. He can be reached at the following numbers: Office 957-4571 Redwood Police Office 957-4270 Vice-President’s Office 957-4219

  13. SLCC Police ServicesMeadowbrook Campus First response law enforcement services are provided by the South Salt Lake City Police Department for the Meadowbrook Campus. The following numbers should be called to summon assistance: Emergency Calls 911 Non-emergency Calls 840-4000 Administration Calls 412-3606 Investigation Follow-up Calls 412-3604 Animal Control Calls 840-4000 Animal Control Shelter 887-7217 Contact: Chief Beau Babka South Salt Lake Police Department | 283 South Main St SLCC has a Director of Public Safety to assist the police departments in meeting the needs of each campus. The Director is Shane A. Crabtree. He can be reached at the following numbers: Office 957-4571 Redwood Police Office 957-4270 Vice-President’s Office 957-4219

  14. SLCC Police ServicesAirport Center First response law enforcement services are provided by the Salt Lake City Airport Police Department for the Airport Center. The following numbers should be called to summon assistance: Emergency Calls 575-2405 Non-emergency Calls (Airport Ops) 575-2401 Administration Calls 575-2470 Investigation Follow-up Calls 575-2470 Animal Control Calls 575-2401 (Airport Ops) Contact: Chief Gale Evans Airport Center Police Department | 638 North 3700 West SLCC has a Director of Public Safety to assist the police departments in meeting the needs of each campus. The Director is Shane A. Crabtree. He can be reached at the following numbers: Office 957-4571 Redwood Police Office 957-4270 Vice-President’s Office 957-4219

  15. Draper City PoliceDraper Center First response law enforcement services are provided by the Draper City Police Department for the Draper Center. The following numbers should be called to summon assistance: Emergency Calls 911 Non-emergency Calls (Airport Ops) 840-4000 Administration Calls 576-6314 Investigation Follow-up Calls 576-6300 Animal Control Calls 576-1805 Contact: Chief Arthur Connole Draper City Police Department | 1020 East Pioneer Road SLCC has a Director of Public Safety to assist the police departments in meeting the needs of each campus. The Director is Shane A. Crabtree. He can be reached at the following numbers: Office 957-4571 Redwood Police Office 957-4270 Vice-President’s Office 957-4219

  16. SLCC Police ServicesRedwood Campus & South City Campus First response law enforcement services are provided by the Utah Department of Public Safety (Highway Patrol) for the Redwood and South City Campuses. The following numbers should be called to summon assistance: Emergency Calls 911 Non-emergency Calls 957-3800 Administration / Investigation Follow-up Calls 957-4270 Animal Control Calls (Redwood) 269-7499 Animal Control Calls (South City) 264-2243 Contact:Commissioner Scott Duncan Utah DPS Headquarters | Calvin Rampton Bldg, 2700 West 4501 South, Taylorsville Highway Patrol, Section13, polices the Redwood and South Campuses. Redwood Campus: Administration Bldg, Rm 150 | South City Campus: Rm East 147 SLCC has a Director of Public Safety to assist the police departments in meeting the needs of each campus. The Director is Shane A. Crabtree. He can be reached at the following numbers: Office 957-4571 Redwood Police Office 957-4270 Vice-President’s Office 957-4219

  17. Actions to Take if Threatened • Contact your supervisor immediately! • Contact College Director of Public Safety (ext 4571) • Report incident to Kay Waters, Employee Relations Manager (ext 4212) • Please report any circumstance that causes you to feel uneasy!

  18. Verbal abuse Excessive profanity Consistently argumentative Failure to cooperate Inappropriate sexual comments Negative attitude toward policies/procedures Inappropriate sexual comments Instigating harmful rumors Expressing suicidal thoughts Frequent displays of anger, such as clenched fists, red face, tight jaw (also known as “posturing”) Possible Violence If Any of These Conditions Exist:

  19. Expressing a desire or intent to harm others Open disobedience of policies & procedures Vandalizing / stealing property for revenge Expressing feelings of persecution by others Sending sexual/violent notes Making suicidal threats/gestures Consistently acting out anger such as shouting, throwing or pushing objects, slamming doors, punching walls Strong Threat

  20. Name of threat maker Name of victim or potential victim Where and when did it occur What happened prior to the incident Specific language of the threat Any physical conduct that would substantiate an intention to follow through on the threat. Names of any supervisory staff involved and how they responded What event(s) triggered the incident Any history leading up to the incident The steps which have been taken to ensure that the threat will not be carried out Suggestions for preventing workplace violence in the future What Should You Report?

  21. By being proactive, working together and raising awareness to the stresses that can come into one's life, we can prevent violence from occurring and ensure a safe and pleasant work environment.  Congratulations! You have successfully completed the Workplace Violence Training (WPV). Your next step is to print out the WPV Record. The record explains the steps to receive credit for completing the training. Click here to go to your WPV Record

More Related