Performance Analytics

1. This presentation will guide you though the initial stages of installation, through to producing your first report Click your mouse to advance the presentation Analysis Without Limits Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

2. End User License Agreement: Read the Sawmill End User License Agreement (EULA). If you accept this license agreement select: Then click ‘I accept the terms in the license agreement’ NEXT > Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

3. If you have a valid license key: enter your key on this screen If you don’t have a license key: Select: ‘Try Sawmill for 30 days’ and leave the license key field empty Then click NEXT > Note** If your trial period has expired and you need a little more time contact sales@sawmill.co.uk and negotiate a short extension. Note that only one extension period will be granted Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

4. Entering your Login details: Enter your own Username and Password on this screen, Make sure to keep a record of your login details. This information will be required later when you login to Sawmill to start using it. Then click NEXT > Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

5. Product Selection (in Trial Mode only): Select the product you wish to trial for 30 days. You have a free choice, and you can change it at any time through the admin screen A trial version gives you unlimited profiles to use to test Sawmill fully. Once you have made your product selection click Next > Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

6. Information Feedback: Decide if you would like to share your non-personal usage information with our developers Once you have made your decision click Next > Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

7. Completing the Installation: The installation is complete Click: Finish Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

8. Starting Sawmill: The product will now initialize and you will be asked to enter your login details (the ones you entered earlier ) After entering your login details click Sawmill will now start Login Note** Sawmill uses cookies so make sure they are enabled in your browser or you will not be able to login Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

9. Your first screen after login: Sawmill requires a Profile to process log data and produce reports. You can create and edit multiple profiles up to the number purchased. The Profile Wizard: To enter the Profile Wizard and start to create your first Profile Click Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

10. New Profile Wizard: Log Files on Local Disk: If the log files are on the local system select ‘Local Disk’ from the drop down and enter the pathname to the file containing the log file, or click [Browse] to select the file directly. Log Files on Remote System: If the log files are on a remote system select the appropriate option from the drop down and enter the required path to the logs. Once completed click Next > Note** Sawmill will automatically retrieve the log files and ftp them back (to itself) for processing and publishing, wherever they are in the world. FTP is the most common method and Sawmill expects an ftp server to be present in the target system or device being analysed Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

11. Automatic Format Detection: Sawmill contains support for over 800 different log file formats Once the log file is downloaded Sawmill will automatically detect the format, and match it to its library You may be presented with more than one option Highlight the closest match to your log format and click Next > Note** log formats sometimes change or are updated by the original vendor without informing us, resulting in a supposedly supported log format not working, or not working correctly. If you can send us a sample log file we offer a free service to test and report back to you. Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

12. Database Option: All Sawmill products contain the Sawmill integrated database, designed specifically for storing and access of log files. Enterprise Edition also contains support for Oracle, MS-SQL Server, MySQL. (see Note**) Once you have made your database selection click: Next > Note** The Sawmill Database is faster and smaller for most regular applications, and its free, but an external SQL database scales better for very large datasets or for compatibility with corporate standards and popular third-party query tools Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

13. Database Performance: Choose the desired balance between database build time and report generation speed, click ‘Read More’ for details Then click Next > Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

14. Required Fields in Report: Select the fields you want to track, then click Next > Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

15. Name Your Profile: Give your Profile a name and enter it on this screen. Click Finish Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

16. monitor | analyze | discover | report | improve View reports: Choose ‘Process Data & View Reports’ to build the database and go straight to your reports Or Choose ‘View Profile in Config’ to make changes to the configuration of your profile before building the database Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

17. Setting Preferences Select: > Preferences lGeneral Preferences Set your general preferences, including Language Preference then click: Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

18. Setting Preferences: Select: > Preferences l Server Sawmill uses port 8988 by default. Change to port 80 if you want Sawmill to listen on the standard Web port (you will need to make sure no other server is currently using port 80) When completed click: Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

19. Setting Preferences: Select: > Admin l Scheduler On you first visit to this screen there will be no reporting schedules set You can set up a new reporting schedule by clicking Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

20. Scheduler Options: • After selecting [New Schedule] on the previous screen you can now set up the time you would like to perform an action, and actions you would like to perform. • The following ‘actions’ are available • Build a new database • Update a database • Remove database data • Generate report files (html, csv) • Email reports • Complete the fields and save your settings by clicking: Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

21. Managing Users(Roll Based Access Control): Select: > Admin lUsers Manage/Add/Delete users and assign them access to profiles and roles. Professional Edition - allows only two user types: ‘admin’ and ‘user’, with each user having a single role Enterprise Edition – allows unlimited users and unlimited roles to be defined, with each user capable of having multiple roles Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

22. The Reports: If you checked ‘Process Data & View Reports’ on the previous screen Sawmill will now run and you will see the Overview Report From this report you can select any of the headings on the left to see other views of the data. You can drill-down (zoom) into the data, set up global filters, and save them for later use, set date ranges print reports and more. Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk

23. You should now be ready to use Sawmill and explore its many exciting ways and tools to analyse and present your data For technical support your first call should be to your direct supplier. In addition you can also contact the Sawmill help desk at: support@sawmill.co.uk To add profiles or to update or upgrade your version of Sawmill contact us at: sales@sawmill.co.uk End of Presentation Performance Analytics Tel: +44 (0) 845 250 4470 www.sawmill.co.uksales@sawmill.co.uk