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Case Lunch & Learn

Case Lunch & Learn. “We See More Than Numbers”. Back It Up Consulting. HIGHLIGHTS. Diversification of portfolios Rollout of new system Standardized measurement for all campuses Backlash from employees. KEY EVALUATION AREAS. Non-Academic Administration. Research & Publications.

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Case Lunch & Learn

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  1. Case Lunch & Learn “We See More Than Numbers”

  2. Back It Up Consulting

  3. HIGHLIGHTS • Diversification of portfolios • Rollout of new system • Standardized measurement for all campuses • Backlash from employees

  4. KEY EVALUATION AREAS Non-Academic Administration Research & Publications Executive Education Institution Building Teaching

  5. THE PROBLEM Fears of loopholes Inequitable measures Self Appraisal NIM lacks transparency in communication

  6. THE BRIDGING PROCESS 1 Lay the Foundation 2 Build the Framework 3 Evaluate Integrity

  7. LAY THE FOUNDATION • Communicate system • Lunch and learn • Question period • Clarification • Feedback • WIP 1 1 Month

  8. BENEFITS • Limit gossip and speculation • Initial buy-in • Encourage empowerment • Two-way communication Laying the Foundation

  9. BUILD THE FRAMEWORK • Additional management appraisals • 360⁰ feedback • Feedback forums • Faculty meetings • Compare diversification • Faculty goals 2 Month 2 – end of year

  10. BENEFITS • Monitoring effectiveness • Objective appraisals • Encourage empowerment • Two-way communication Building the Framework

  11. EVALUATE INTEGRITY • Appraisals • Standardized measures to bridge gaps • Campus meeting • Amalgamate feedback • Advisory Committee • Diversified membership 3 After 1 year

  12. BENEFITS • Monitoring effectiveness • Bridge gaps in development • Encourage empowerment • Two-way communication Evaluating Integrity

  13. RISKS & MITIGATION No buy-in • Evaluate criteria with AC • Change incentives with AC Trigger Point After one semester Intra-faculty Competition • Collaborative compensation • Change feedback method Trigger Point After one year

  14. TIMELINE After 1 year 2 – 12 months 0 – 1 month

  15. SUCCESS MEASURES Diversification of Portfolios 40% Education Evaluations Maintained Total Equivalent Work Units Average of 500

  16. COSTS • Lunch and learn • INR60,000 • Feedback • INR100,000 (cost of an employee)

  17. CONCLUSION 1 1 Month 2 Month 2 – end of year 3 After 1 year Which leads to effective transparency and communication

  18. Back It Up Consulting

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