HBOS Presentation ‘Presentation Skills’ Emma Kirby

1. HBOS Presentation ‘Presentation Skills’ Emma Kirby

2. What we’ll cover! • Preparing your presentation • Structuring your presentation • Overcoming nerves • Question handling

3. Preparing your presentation

4. The 3 W’s WHY? – ‘A wise man (or woman!) asks himself 7 times “why” before acting’ • Why am I going to give this presentation? • Why do people want to attend? WHAT? – Answering the ‘WHY’ question properly will tell you the ‘WHAT’ • SELL your ideas – concentrate on the benefits • Select the ‘MUST’ knows • Keep content targeted and focus on creating interest • Create a vehicle WHO? Your audience • Who are you presenting to? What level? Background? • What knowledge do they already have? • What are the WIFT’s? • Are they really interested?

5. “By failing to prepare you are preparing to fail." Benjamin Franklin • Do your research …..and start it EARLY! • Know your facts • Think about questions you’ll be asked and prepare succinct answers • Make notes!

6. Structuring your presentation!

7. Tell ‘em what you’re going to tell ‘em. Tell ‘em and then….. Tell ‘em what you’ve told ‘em!’

8. BIKER B! Bang! - Use a hook, get their attention Introduction - Outline you key points and introduce your hook! Key points – 1-5 key messages (WIFT) Examples - At least 1 example per key point – help them remember Recap – Summarise your key points Bang! – Finish with a closing hook – ideally linked to the opening bang

9. When in doubt cut it out! I must apologise for making a rather long speech this morning. I didn’t have time to prepare a short one!

10. Handling Nerves

11. Murphy's Monkey He claws at your neck…. He weighs you down… He dries up your saliva and sends your eyes to the floor He even makes your knees feel weak! So……

12. ……..Throw him to the audience!

13. Handling Nerves Remember 87% of us suffer from nerves when presenting! So …try to relax! Exercise your muscles Avoid alcohol and coffee Breathe deeply PREPARE!

14. Handling Questions ‘The best way to persuade people is with your ears by listening to them’ Dean Rusk

15. Prepare Think about questions you’ll be asked Prepare succinct answers Practise Practise answering the most difficult questions Relax Try to keep calm, even if your audience is hostile Repeat If you don't hear the question or understand it, ask the questioner to repeat it, Reflect - ‘If I understand correctly, you’re asking…’ Deflect • Group - ‘What do the rest of the group feel?’ • Ricochet - ‘John your an expert on this. What do you think?’ • Reverse – ‘You’ve obviously done some thinking on this. What’s your view?’ Honest Honesty is the best policy, if you don't know the answer to something, admit it

16. Recap

17. What do you need to remember! • Preparing your presentation • The 3 W’s – Why, what and who! • Structuring your presentation • BIKER B • Tell ‘em what you’re gonna tell ‘em, tell ‘em and tell ‘em what you’ve told ‘em! • Overcoming nerves • Throw your monkey! • Question handling • Prepare, practise, relax, repeat and be honest!

18. Final thought! Murphy’s Law ‘If something can go wrong – it will’ So prepare prepare prepare! ……But remember mistakes make you human!