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Technical Instructions

Technical Instructions. ENGL 3100 Dr. Shelley Thomas. Overview. General Requirements Task Analysis As described on the Assignment page Bring a hard copy (draft) to class (see schedule) Technical Instructions

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Technical Instructions

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  1. Technical Instructions ENGL 3100 Dr. Shelley Thomas

  2. Overview • General Requirements • Task Analysis • As described on the Assignment page • Bring a hard copy (draft) to class (see schedule) • Technical Instructions • Because of the graphic-intensive nature of this assignment, I must have a hard copy

  3. General Requirements • Select a topic that has at least 3 to 5 sets of steps • Document a technical procedure for an identifiable group that would want or need detailed instructions • Use only original text for this assignment

  4. General Requirements (con’t) • All of these documents are due with the final product: • A brief cover memo introducing the project and its components (at least 1 page) • The task analysis • The final, printed set of instructions

  5. Task Analysis • Provides a detailed outline from which to develop the document • Clearly states the goal for each step • Provides the start state and end state for each step • Start state – the conditions that need to exist before the step is performed • End state – the outcome of the step

  6. Task Analysis (con’t) • Graphics • Insert placeholders for appropriate graphics • Gives an indication where graphics will be needed

  7. Example Task Analysis • Topic: Checking email in Hotmail • Audience/User: New Hotmail account holders • Scope: Checking email (only) • Materials: Computer with internet connection and Internet Explorer or Firefox

  8. Example Task Analysis (con’t) • Goal of Step 1 (Open Browser) • User needs to access the Hotmail homepage • Start State • User has access to a running computer with an internet connection • End State • User has successfully accessed the Hotmail home page • Graphics • Screenshot of the Address line and screen shot of the Hotmail homepage

  9. Example Task Analysis (con’t) • Goal of Step 2 (Sign in) • Successfully sign in to Hotmail • Start State • User has the Hotmail home page up • End State • User has successfully signed in to her hotmail account • Graphics • Screenshot (close-up or callout) of sign in

  10. Example Task Analysis • Repeat the Goal, Start State, End State, and Graphics for each step within the task

  11. Example Step Step 2: Sign in to Hotmail. Figure 1: Sign in Screen • Type your Windows Live ID (see Figure 1: Sign in Screen) • Type your password (see Figure 1: Sign in Screen) • Press “Enter” or click the Sign in button to access your email account • NOTE: Passwords are case sensitive. JSmith is not the same as jsmith

  12. Format for Instructions • Clear introduction (see Markel 564) • Presented step-by-step (564) • Numbered • Sufficient detail • Imperative mood • Appropriate graphics • Conclusion (see Markel 566)

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