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Translink and the Benchmarking Initiative A Case Study Dr. Irvine Lavery

Translink and the Benchmarking Initiative A Case Study Dr. Irvine Lavery Transport Development Manager. NITHCo/TRANSLINK GROUP STRUCTURE. NORTHERN IRELAND TRANSPORT HOLDING COMPANY. NORTHERN IRELAND RAILWAYS CO LTD. CITYBUS LIMITED/ METRO. ULSTERBUS LTD. NIR TRAVEL LIMITED.

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Translink and the Benchmarking Initiative A Case Study Dr. Irvine Lavery

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  1. Translink and the Benchmarking Initiative A Case Study Dr. Irvine Lavery Transport Development Manager

  2. NITHCo/TRANSLINK GROUP STRUCTURE NORTHERN IRELAND TRANSPORT HOLDING COMPANY NORTHERN IRELAND RAILWAYS CO LTD CITYBUS LIMITED/ METRO ULSTERBUS LTD NIR TRAVEL LIMITED FLEXIBUS LIMITED NIR LEASING LIMITED TRANSLINK (NI) LIMITED (Dormant)

  3. Main purpose/benefit for being a participant: Translink is a public owned company and must operate within government policy: we know what we needed to do and were going to do it but we work in partnership with government agencies and we needed to “justify” our course of action. The Initiative helped us to do that.

  4. Other benefits: • Direct practical information developed by the Working groups; • Indirect information sources/reports provided by the secretariat; • Case study visits to the other cities e.g. Rotterdam, Copenhagen; • Dissemination of experience from other cities to Translink managers and to civil servants.

  5. BELFAST DISSEMINATION PROCESS Project Manager Senior Management Team Department For Regional Development PROJECT BOARD (Managers from various Divisions & Civil Servants) Other Managers in Translink

  6. BETTER SERVICES FOR MORE PEOPLE WHY A NEED FOR CHANGE? • Modernise networks, reverse decline and improve • commercial performance • 2. Challenges • - Regional Transportation Strategy/BMPT – 30% increase in • passenger growth by 2012 • - “New Start” • - Cost Pressures (WTD/Safety Case) • Learn from successes elsewhere

  7. CITYBUS PASSENGER JOURNEYS

  8. CURRENT NETWORK

  9. METRO DEVELOPMENT PHASE I – A PLATFORM FOR GROWTH • Review carried out by Translink and TAS • Use of Geographical Information Systems (GIS) • Experience elsewhere • Bus Priority crucial - BMTP - 50% increase in car usage

  10. METRO DEVELOPMENT PHASE I – A PLATFORM FOR GROWTH KEY OBJECTIVES • Simplify Network - Easy to understand - Easy to use • Concentrate Resources on Key Corridors • A platform for growth to meet long-term targets • Identify unprofitable but Socially Necessary Services • Be consistent with Belfast Metropolitan Transport Plan proposals for Quality Bus Corridors and Bus Priority initiatives

  11. METRO DEVELOPMENT PHASE I – A PLATFORM FOR GROWTH • 12 commercially viable corridors on arterial routes, operating high frequent services throughout the day (7am – 6pm) • Fully accessible buses on all 12 corridors • Sunday services enhanced • Improved reliability / customer service / frequency • Maximises resources

  12. METRO CORRIDORS High frequency services between 5-10 minutes on core portion of corridor

  13. The Performance of Metro • Commenced 7th February 2005 • In the first year of Metro, patronage increased by 10% • Patronage continues to increase.

  14. Thank you for your attention.

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