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Social Housing: the enabler & catalyst . Steve Stride CEO Poplar HARCA. “ You ’ ve come along way baby ” …. “ You ’ ve come along way baby ” …. “ You ’ ve come along way baby ” …. Catalyst and enabler. A solid return on investment. We are a £72 billion sector,
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Social Housing: the enabler & catalyst Steve Stride CEO Poplar HARCA
A solid return on investment • We are a £72 billion sector, • We are also a solution driven sector • For every £1 we invest we get £7 back • For every person living in social housing £3K goes back to the area
Poplar Harca Aims • Set up by LB Tower Hamlets in 1998 • Housing and Regeneration Community Association for Poplar • We manage 9,000 homes in Bow, Poplar and Mile End East • Better homes • Better Places • Better Services • Better opportunities
Location, location, location • We are local and locally focussed • We own the land • A tale of two cities - fantastic location • A place surrounded by change • The future is reshaping and high values
Back in 1998... Thirdpoorest area in the UK Lowestuniversity take up in the country Poorest health in Tower Hamlets and the UK High unemployment One of the highest densities of young people in Western Europe
Challenges we have inherited • Poor community cohesion • No community facilities
Nothing for young people “I was part of the original group of people who petitioned for a youth club as they pulled down the Lincoln Hall." “It’s important for young people to have somewhere to go to learn and develop to achieve their goals.” Dizzee Rascal
Poverty in Poplar Fifteen most deprived London wards on Average Score measure 2007
Poverty in Poplar Fifteen most deprived London wards on Average Score measure 2010
Our approach • Award winning & evolving resident-driven ethos • Breadth of social & economic regeneration • Innovative, excellent & award-winning services • Partner of choice delivering more & better
How? • Award winning community regeneration network • 12 community hubs • Service bespoke to a community’s needs • 150,000 visits per year • £4m budget
Governance – a resident led approach • Stock transfer = Strong governance • Ballot vote –resident shaped governance
Youth Empowerment Board • 30 young people involved • National reputation • Involvement in Corporate Boards
A clear vision of where we are going • Clear and focussed, ambitious, but tight budget control • Informs all strategies • Owned by all
A clear vision of where we are going • Feed into wider government plans and aspirations for London • London Legacy Development Corporation • Board and partner approved Corporate • Strategic Plan – outlining goals until 2020
A clear vision of where we are going Board and staff “96% of staff feel excited about and part of our success “
Enduring partnerships Jim Fitzpatrick MP
The journey 1998 5,000+ homes refurbished 570 new homes built 189 new family homes built 465 overcrowded families re-housed 685 homeless households now housed 3,500 homes refurbished Decent homes 98% and £120m being spent potential for 9,000 new homes in 8 new neighbourhoods up to 50,000+ population growth 2008 2013
“A Unique Package” • Resident Led • Community Regeneration • Urban Regeneration • Skills, Jobs and Business Centres 1998 Properties Parks Connectivity Investment Services Health 2008 Retail Schools 2013 Leisure facilities Awards
Poplar today • £1.5 billion investment • 9,000 homes + 9,000 homes • Raising expectations • Award winning services • Localism before localism “ part of East London Being remade” Bob Kerslake
A robust model • No or little grant moving forward • Planning • Mortgage and funding availability • Leaseholders and extension of right to buy
Innovation Influencing and impacting on government policy
Family Intervention Project • FIP has supported 300 residents, saving £23m! • Winner of Guardian Public Sector Award 2009 • Contributed to London Excellence Award 2011 • Now working with families in arrears “It has given me a goal in life” Resident
Youth services • Our youth service engages over 2000 young people
Residents feel safer In 2011, 78% of residents felt safer In 2007, 62% of residents felt safer
New Employment and Enterprise Local Apprenticeships Building Academy
New Retail Gastro pubs Shops Cafes
New Health Services • Health and wellbeing • Healthy Eating • Getting Fit • Sexual Health
New Education New School New Bow Secondary School St. Paul’s Way Through School Langdon 6th Form Centre St. Paul’s Way Trust School
New Connections LANGDON PARK STATION NEW PEDESTRIAN CROSSING OVER THE A13
Customer Satisfaction is High • Over 85% of our residents are happy