Health & Safety Ant Sutcliffe – Outreach Officer & WSA Kate Mayer – Outreach Officer

1. Health & Safety Ant Sutcliffe – Outreach Officer & WSA Kate Mayer – Outreach Officer

2. Introduction • Working with young people • Working on campus • Working off campus • Emergencies

3. Working with Young People H&S Quiz The number one cause of injury when working with young people is A) Slips and falls B) Burns C) Kidnap

4. Answer Slips and Falls are the most common injury • Over 20,000 trips and slips a year are recorded during work time • 95% end with broken bones • The HSE suggest that the biggest factor is people not taking risks seriously

5. Quiz If you or a young person are injured on an event, the first thing you should do is A) Fill in an accident report B) Go home / send injured person home C) Seek first aid treatment

6. Answer Get first aid treatment • You should be aware where the first aiders are situated and the number for security, who are all first aid trained • It is important to fill in the accident book, after the incident. • Speak to line manager about going home, or a teacher if it is a young person wanting to go home

7. Quiz You can get a ‘strike’ if you refuse to undertake work that you feel is unsafe for you or a visitor / learner A)True B)False

8. Answer False • Speak to your WSA (Ant) if you feel you are being asked to undertake unsafe tasks • There is additional training available for things like heavy lifting, again, ask WSA

9. Health & Safety on Campus • Almost all Health & Safety related issues are pre-empted or solved by the use of common sense – don’t block fire exits, keep fire doors closed, take care lifting heavy objects, ask for help etc. • Be vigilant – look for danger spots; piles of rubbish, trailing leads, unsafe floors • Be prepared - know your escape routes, ensure you know how to raise the alarm, ensure you know where the assembly point is

10. Health & Safety on Campus • Make use of the radios on events, open days etc. • There will be first aiders in any building that you enter. Look out for green posters which say who the first aider is, their internal number and their room (May differ at weekends – in this case, use the radio or internal phones, St John’s are at all major weekend events) • All rooms will have internal phones, in case of an emergency dial 888 from these phones, or 01782 733004 from a mobile • 9-999 in the case of a serious incident, followed by a call to security to direct ambulance from entrance of campus, on 888 • Any accidents must be reported to your line manager, and recorded in our accident book • If there is a serious incident or an act of aggression, attempt to resolve the issue calmly and makes notes soon after the incident, for our records.

11. In the event of a fire • Ask everyone to leave the building, keep any group that you are in charge of together, take a register of who you have with you when at the assembly point, if appropriate • Do not put yourself or others in danger • Do not try to fight the fire • Do not re-enter the building

12. Crossing Roads on Campus • Remind them that some roads look like paths, and to take care • Talk to your group, shout up • Be the eyes and ears for your group • When crossing roads, one at the front, one at the back, if in groups • Use crossings where possible • Work with teachers & colleagues

13. Disability Awareness • Ask for help if you have wheelchair users or slow walkers (due to disability or otherwise) • Assess your group for age, disabilities or injuries – take into account for campus tours or moving from room to room • Be inclusive and don’t make it a ‘big deal’: be adaptable • Be aware of all disabled access to buildings before hand

15. Travelling by car: • Ensure that you have the correct directions and route to your destination • Ensure that you have enough fuel in your car • Try to car share where possible • Travelling by public transport: • Check travel times, distance, bus/taxi availability before you travel. Keep receipts if you are entitled to reimbursement • Wherever possible, travel with others • In case of emergencies, contact your line manager & event organiser, obtain their contact details before you set off. Health & Safety off Campus

16. Health & Safety off Campus • Be vigilant of any risks, and inform the event organiser, or staff at your place of work • Report any incidents immediately to permanent members of staff at your place of work • Inform your line manager via e mail or in person about any incidents that occurred whilst working off campus • Adhere to all Health & Safety practices at your place of work • Make yourself familiar with all fire procedures and serious incident procedures at your place of work.

17. Lone Working & Out of Hours Work • Always ensure that someone knows where you will be, and at what times • Attempt to avoid lone working where possible • Inform colleagues or friends what time you will be home • Always keep a mobile phone with you • Consider the best forms of transport if you are travelling out of hours

18. Case Study 1 You and another ambassador are working on an event where you are guiding a group of 50 Key Stage 2 learners around campus. You are approaching a road and you cannot see a crossing nearby. The teachers from the school are lagging behind the group. What do you do…? Case Study 2 You are on your own giving a campus tour to a group of 8 visitors. You are on the second floor of a building when the fire alarm goes off. One of the members of your group is in a wheelchair. What do you do…? Exercise

19. Case Study 3 You are working on the Residential, with a team of other Student Ambassadors. You are helping out with the sports activity sessions when one of the learners trips and injures her ankle. You are based at the sports centre and the member of the Recruitment, Outreach and Access team who is in charge of the event has just nipped back to the office to confirm tomorrow’s programme. What do you do…? Case Study 4 You are asked to go to a school to deliver a session; you have never been to the school before. When you arrive at the school you are rushed straight to the classroom to deliver your talk. The room is crammed full of students who are blocking the fire exits and there are lots of wires and bags surrounding the computer you are being asked to use. Half way through your talk the teacher in charge at the school leaves the room for half an hour. What would you do…?

20. To Conclude… • Common Sense • Be Prepared • Keep important contacts and procedures to hand / mind • Be aware of any learners / visitors with a disability and disabled friendly routes

21. What we don’t want…