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Learn about the successful EDI experience and shared library management system initiative in London Boroughs, driving cost savings, increased efficiency, and customer satisfaction through joint procurement and standardization. Discover key outcomes, benefits, and the collaborative approach driving operational enhancements.
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London Libraries Consortium: The EDI experience Shared Library Management System Ann Rennie – London Borough of Havering & LLC Presented by Kay Wellings – DS Limited
Background Joint procurement of stock across 6 boroughs with a key aim to save money by • Sharing tender costs / expertise • Securing discounts for high volumes • standardise servicing • Shared Libraries Management System • Started with 2 boroughs • Now 7 boroughs • Soon to be 10 boroughs • Further discussion with 3 boroughs • Framework and Consortium Agreements • Standardisation is the key!!
LLC Stock Contract • Went out to tender for a new stock supplier with 6 of 10 the Computer partners • Tender specified Supplier Selection, EDI Order, Quotes, Acknowledgements, Invoice and Direct Delivery as key requirements • Minimum NAG Standards agreed and RFID Tagging and programming required • LMS supplier and Stock Supplier needed to work together to deliver the vision
Expected Outcome • Improved service delivery • Value for money service • Savings re invested into the front line • Increased customer satisfaction • Increased issues figures • Increased job satisfaction
Costs / Benefits • Improved performance on PLSS 5 – Reservation Supply Times • Cost to put a book on a shelf for Havering prior to LLC £5.46 • Cost to put a book on a shelf mid BPRE £3.35 • Cost to put a book a a shelf using Supplier Selection, EDI Orders, Quotes, Acknowledgements, Invoice and a full payments interface £0.62