1 / 10

Electronic Commerce Systems

8. Electronic Commerce Systems. Chapter Objectives. Identify the major categories and trends of e-commerce applications. Identify the essential processes of an e-commerce system, and give examples of how they are implemented in e-commerce applications. Chapter Objectives.

yule
Download Presentation

Electronic Commerce Systems

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. 8 ElectronicCommerceSystems

  2. Chapter Objectives • Identify the major categories and trends of e-commerce applications. • Identify the essential processes of an e-commerce system, and give examples of how they are implemented in e-commerce applications.

  3. Chapter Objectives • Identify and give examples of several key factors and Web store requirements needed to succeed in e-commerce. • Identify and explain the business value of several types of e-commerce marketplaces. • Discuss the benefit trade-offs of several e-commerce clicks and bricks alternatives.

  4. Electronic Commerce Technologies

  5. Access Control & Security Content Management Workflow Management Profiling & Personalizing Catalog Management Event Notification Payment Search Management Collaboration & Trading Process Categories of e-Commerce

  6. Client Browser Merchant’s Web Server Payment Server • Verify merchant • Receive order • Receive payment • Confirm order • Verify customer • Review payment • Authorize or deny payment Credit cards VISA MasterCard Bank accounts Debit Cards Online Banking Online buying CyberCash 1 ClickCharge E-Bill Payment CheckFree BillerXpert Electronic Cash Cybergold Qpass Electronic Payment and Security Systems

  7. Some Key Factors for Success in E-commerce Selection & Value Performance & Service Look & Feel Advertising & Incentives Personal Attention Community Relationships Security & Reliability e-Commerce Success Factors

  8. One to Many Many to Some Marketplaces Many to Many Many to One Some to Many e-Commerce Success Marketplaces

  9. Chapter Summary • Electronic commerce encompasses the entire online process of developing, marketing, selling, delivering, servicing, and paying for products and services. • Basic categories of business and technology platforms for e-commerce marketplaces include: B2C, B2B, C2C. • Many e-business enterprises are moving toward offering full-service B2C and B2B e-commerce portals supported by integrated customer-focused processes and internetworked supply chains.

  10. Chapter Summary (cont) • B2C e-Commerce: Businesses typically sell products and services to consumers at e-commerce websites that provide attractive Web pages, multimedia catalogs, interactive order processing, secure electronic payment systems, and online customer support. • B2B e-Commerce: Business-to-business applications of e-commerce involve electronic catalog, exchange, and auction marketplaces that use Internet, intranet, and extranet websites and portals to unite buyers and sellers.

More Related