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Emergency Management. Disaster Recovery. Business Continuity. What constitutes a disaster?. Fire Flood Explosion Hurricane Bird Flu Loss of a building. What do we have?. Emergency Procedures Emergency Response Plan (ERP) Building Evacuation Plans Disaster Recovery Plan
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Emergency Management Disaster Recovery Business Continuity
What constitutes a disaster? Fire Flood Explosion Hurricane Bird Flu Loss of a building
What do we have? • Emergency Procedures • Emergency Response Plan (ERP) • Building Evacuation Plans • Disaster Recovery Plan • Continuity of Operations Plans (COOP) • Crisis Management Team • Emergency Operations Center (EOC) • Campus Warning System • MissionMode (Automated Notification System)
University Plan Structure • Over 40 Critical Business Processes • Recovery Time Objective (RTO) for each process • Continuity of Operations Plan (COOP) • Department Level COOPs and Teams • COOPs “bundled” to form College / Division BCPs • Stored on S: drive and “off-site” • Managed and maintained using CPO Tracker software • Plan manager(s) - every department with a COOP
College of Education Continuity of Operations Plan (COOP) Identify personnel, contact information and class information Provides decision making authority Space plans, within the building, on campus and off campus Identifies resources needed
MissionMode Ka Boom ! Chancellor 911 Crisis Mgmt Team Campus Warning Team Emergency Response Team Teams Facilities Mgmt Finance Human Resources EmergencyOp Ctr Business Services
Tasks for the Crisis Management Team • Determine who has the “lead” • Decide to close / suspend / continue University operations • Identify Critical Processes impacted • Issue directives to implement COOPs • Inform students, faculty, staff, parents, media – Rumor Control. • Call in additional / outside help • Authorize emergency expenditures • Assign specific actions / tasks / deadlines • Submit reports • Transition back to normal operations
How do we get back online? Academic department operations is slated for 14 days after disaster Classroom instruction is slated for 14 days after disaster Computer Classroom Instruction is slated for 21 days after disaster We would follow the Crisis Management Team’s lead and follow our COOP
One scenario that could close the University Pandemic Flu Outbreak
What can you do? Be familiar with plans Be aware of students and classes Be prepared to work from off site Monitor campus warning systems (siren, phone, text, email and web) Prepare for disasters at work and home Checkout important websites
Business Continuity Websites http://education.uncc.edu/oit click on Services http://www.uncc.edu/bcp/ http://www.ready.gov