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Best Practices : Counseling Foreclosure Prevention Clients. Self Care!!!!!!!. Develop boundaries – Stay consistent. Listen to the client! – What are their goals?. Have Empathy and not Sympathy. Have the FACTS. Know your “Role”. Develop Relationships / Network.
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Best Practices: Counseling Foreclosure Prevention Clients Self Care!!!!!!! Develop boundaries – Stay consistent Listen to the client! – What are their goals? Have Empathy and not Sympathy Have the FACTS Know your “Role” Develop Relationships / Network
www.makinghomeaffordable.gov • www.hud.gov • www.fha.gov • www.freddiemac.gov • www.fanniemae.gov • www.hmpadmin.com • www.nw.org • www.loanscamalert.org • www.virginiahousingcounselors.org
Tuwana D. Jones Financial & Housing Counselor Tuwana.Jones@TheUpCenter.org 757-965-8627 - Direct 757-640-8402 – Fax