INFORMATION SYSTEMS & SERVICES

1. INFORMATION SYSTEMS & SERVICES FY 07-08 Budget Worksession July 17, 2007

2. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

3. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

4. ORGANIZATION CHART Chief Information Officer – Rafael Mena Project Services Kris RiCharde Enterprise Operations Vincent Vinueza Enterprise Systems Clara Quinones Enterprise Security Peter Miller Fiscal Administration Paul Dumont

5. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

6. CURRENT BUDGET

7. CURRENT BUDGET • Support 150+ Business Software Applications • Payroll/HR, IMS, Email, ICJIS, GIS • Countywide Voice & Data Services for 10,000+ Customers • Process 3 million phone calls monthly • Process 4 million emails a month • Storage capacity increase 10 terabytes to 30 in two years • Hundreds of miles of network cables

8. CURRENT BUDGET • Regional Computing Center • 400+ computer servers • Security • 3.6 million intrusion attempts • 27 million spam email messages • Blocked millions of viruses, spyware on thousands of computers on the Orange County Network • Website (www.ocfl.net) • Over 6 million unique citizen internet sessions • Over 385 million hits

9. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

10. MAJOR ACCOMPLISHMENTS • #1 Website in the Nation • Integrated Criminal Justice System • Inmate Management and Medical Management Systems • GIS InfoMap System • Utilities Customer Information System • Animal Services System • Case Management System • Enterprise Time and Attendance System (Kronos) Pictures

11. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

12. IMPACT OF PROPERTY TAX CUTS • Strategy to Achieve a Balanced Budget • Reduce O&M and level of service • Reduce helpdesk & desktop operations • Reduce software licensing, maintenance & support levels • Reduce Orange County internet website enhancements • Reduce disaster recovery & business continuity services • Delay equipment replacement • No new projects

13. IMPACT OF PROPERTY TAX CUTS Deleted Positions Summary • Eliminate 5 Positions Budget Reduction $325,862 • Eliminate 12 Contract Positions Budget Reduction $989,022 Total $1,314,884

14. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

15. PROPOSED FY 07-08 BUDGET * Personal Services and staffing increase due to transfer of Fire IT staff

16. PROPOSED FY 07-08 BUDGET

17. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

18. IMPACT ON DEPARTMENT FUNCTIONS • Impact to Help Desk / Desktop Operations • Reduce Operations from 24 x 7 x 365 • New hours: M – F, 6:30 AM to 6:00 PM • No weekends • No holidays • Impact Software Licensing, maintenance and support levels • Reduce Support from 24 x 7 x 365 • New hours: M – F, 8:00 AM to 5:00 PM • No weekends • No holidays

19. IMPACT ON DEPARTMENT FUNCTIONS • Impact to Web Site Operations • Reduced enhancements to the Orange County internet website • Impact to GIS • Delayed GIS/mapping enhancements for Growth Management, Fire Rescue, 311, Environmental Protection, Public Works, and others • Impact to Telecommunications • Potential for increase outages and per incident support costs due to equipment failure

20. IMPACT ON DEPARTMENT FUNCTIONS • Impact to E-mail Management • Storage Management • Potential for delayed response to public records requests • Impact to Network Operations • The network failure rate to increase due to network devices that have reached end of life

21. IMPACT ON DEPARTMENT FUNCTIONS • Impact to Computer Operations • Reduce computer/server hardware upgrades • Disaster Recovery & Business Continuity • Reduce disaster recovery contract services • Impact to IT Security • Intrusion detection systems

22. PRESENTATION OUTLINE • Organization Chart • Current Budget • Major Accomplishments • Impact of Property Tax Cuts • Proposed FY 07-08 Budget • Impact on Department Functions • Significant Future Issues

23. SIGNIFICANT FUTURE ISSUES • Reasons Orange County Invests in Technology • Increases Workforce Productivity • Keeps number of workforce on a per capita basis at constant levels • Enhances Communications • Reduces Physical Space Needs • Less paper storage • Conduct business online

24. IT Security IT Operations Management Citizens Access & Website Information Data Storage Management Mobile Technologies Disaster Recovery/Business Continuity SIGNIFICANT FUTURE ISSUES

25. INFORMATION SYSTEMS & SERVICES FY 07-08 Budget Worksession July 17, 2007