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MIS 3862

MIS 3862. How Levi’s Got Its Jeans into Wal-Mart. Information Systems in Perspective. Chapter 1: Information concepts What is an information system Business information systems Systems development Organizations and info systems Competitive advantage Performance based systems

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MIS 3862

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  1. MIS 3862

  2. How Levi’s Got Its Jeans into Wal-Mart

  3. Information Systems in Perspective • Chapter 1: • Information concepts • What is an information system • Business information systems • Systems development • Organizations and info systems • Competitive advantage • Performance based systems • Careers in Information Systems

  4. Why Learn about Information Systems

  5. What is a system? Earthbuddy

  6. What is an Information System? • A set of interrelated components that collect, manipulate, and disseminate data and information and provide a feedback mechanism to meet an objective.

  7. Earth Buddy • What existing information systems can you Identify? Are they effective? • What additional information systems would be beneficial? Why?

  8. Information technology (IT) – any _______-based tool that people use to work with information and support the information and information-processing needs of an organization • Information _______ is an important _______of business success and innovation

  9. six major roles and goals of IT • 1. Increase employee _________ by reducing time, errors and costs using • 2. Enhance _________ making • 3. Improve _________ collaboration • 4. Create business _________ and alliances • 5. Enable global _________ all over the world taking into consideration the culture of each nation or society. • 6. Facilitate organizational _________ as the organization evolves and responds to the ever-changing marketplace.

  10. Management information systems (MIS) – the function that plans for, _______, implements, and _______ IT hardware, software, and the portfolio of applications that people use to support the goals of an organization • MIS is a business _______, similar to Accounting, Finance, Operations, and Human Resources

  11. Today we live in an _______ age Where knowledge is power to gain and sustain a competitive advantage. • Once you finish your program, you will enter the _______ as a knowledge worker. • Knowledge worker works with and produces _______ as a product. • A knowledge worker _______ all other types of workers by a 4-to-1 margin.

  12. Information Concepts: Data Versus Information • _______: raw facts • Alphanumeric, image, audio, and video • _______ • Organized collection of facts • Have value beyond the facts themselves

  13. Data Versus Information Figure 1.1: Defining and Organizing Relationships Among Data Creates Information

  14. Data Versus Information Figure 1.2: The Process of Transforming Data into Information

  15. _______ Complete _______ Flexible _______ _______ Timely Verifiable _______ Secure The Characteristics of Valuable Information

  16. Computer-Based Information Systems Collect, manipulate, store, and process data into information

  17. Business Information Systems • Most _______ types of information systems used in business organizations: • Electronic and _______commerce systems • Transaction processing systems • Management information systems • _______ support systems • Specialized business information systems

  18. Systems Development • Systems development • Creating or _______ existing __________ systems • Systems investigation • Systems analysis • Systems design • Systems implementation • Systems maintenance and review

  19. Organizations and Information Systems • Organization: a _______ of people and other resources established to accomplish a set of goals • An _______ is a system • Inputs: __________ (materials, people, money) • Outputs: goods or services

  20. The Value Chain of a Manufacturing Company Figure 1.14: Net Flix

  21. Net Flix • Where do you think Net Flix leverages the value chain to gain competitive advantage? • Discuss where you feel Net Flix’s information systems helps them add value in the Value chain.

  22. Technology Diffusion, Infusion, and Acceptance • Technology diffusion: _______ of widespread use of technology • Technology infusion: _______ to which technology permeates a department • Technology acceptance model (TAM): _______ factors that can lead to higher acceptance and usage of technology

  23. Organizations in a Global Society • As companies rely on _________ structures and outsourcing to a greater extent, businesses can operate around the world • Challenges to operating in a global society • Every country has a set of customs, cultures, standards, politics, and laws • Language _________ • Difficulty in managing and controlling operations in different countries

  24. 1834 • Competitive advantage • Significant, long-term __________ to a company over its competition • Ability to establish and __________ a competitive advantage is vital to a company’s success NFL Coaches

  25. NFL Coaches • From our list of Roles and goals of Technology, what does the IS of the NFL achieve? • What sources of competitive advantage can you identify in the NFL? • Are these long term, sustainable competitive advantages?

  26. THE FIVE FORCES MODEL – EVALUATING BUSINESS SEGMENTS • Factors That Lead Firms to Seek Competitive Advantage

  27. Strategic Planning for Competitive Advantage • Change the __________ of the industry • Netflix, hp & compaq, charles scwab • Create new __________ or services • Itunes, imac, • Improve __________ products or services • Healthy & light, • Use __________ systems for strategic purposes • Sabre, NFL Coaches • See table 1.5

  28. ____________________ case Answer the following • Analyze the industry that __________ is in using the porter model, is it a good industry to be in? • What competitive advantage do you feel __________ has? How does information play into that competitive advantage

  29. Performance-Based Information Systems Ella Mae • Consider both __________ advantage and costs • Use __________, return on investment (ROI), net present value, and other measures of performance Figure 1.15: Three Stages in the Business Use of Information Systems

  30. Return on Investment and the Value of Information Systems • Earnings growth • Market __________ • Customer __________ and satisfaction • Total __________ of ownership

  31. Careers in Information Systems Figure 1.16: The Three Primary Responsibilities of Information Systems

  32. S1--Passwords & Password Etiquette • What makes a strong password • examples of good ones

  33. Passwords & Password Etiquette cont. • One technique • I was born in Lethbridge Alberta in 1980 • IwbiLAi1980 • Better yet -- I was born before 12:00 in Lethbridge Alberta in 1980 • Iwb<12:00iLAi1980 • Once created, your password needs to be protected • Never ____________ it down • Do not share with others, don’t ask ___________ for theirs and never give yours to _____________ else • Swap__________, don’t let someone else type for you • Look in another _________, when others typing

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