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February 2012 Update February 22, 2012

February 2012 Update February 22, 2012. Gary Googins, PMP, CAPM Senior IT Project Manager, RTD. Started at RTD in 1999 Managed Several Important Internal & Externa l RTD Projects: MyStop Interactive Voice Response System Operation Mountain Guardian Homeland Security Exercise

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February 2012 Update February 22, 2012

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  1. February 2012 UpdateFebruary 22, 2012

  2. Gary Googins, PMP, CAPMSenior IT Project Manager, RTD • Started at RTD in 1999 • Managed Several Important Internal & External RTD Projects: • MyStop Interactive Voice Response System • Operation Mountain Guardian Homeland Security Exercise • Digital Signage Network • Upgrades to CAD/AVL System • Farebox Replacement Program • Credit Card Acceptance at Light Rail Ticket Vending Machines

  3. Why Smart Card? • Primary Goals of RTD’s Smart Card System • Increased Rider Convenience • Rider Protection Against Lost/Stolen Passes • More Flexible Fare Products • Better Ridership Data • Reduce cash taken at farebox • Reduces operating costs • Reduced boarding time • Simpler and Greener Distribution • Keep Card & Reload vsMailing Monthly Pass • Reduce Transfer Fraud

  4. Four-Phased Project • Phase 1 – September 2012 through January 2013 • Ecopass • Phase 2 – June 2013 through August 2013 • Period Passes • Phase 3 – August 2013 through August 2013 • Stored Value • Phase 4 - 2014 • Retail Point of Sale Network

  5. Smart Card Project History • January 2010 • Notice to Proceed Given to Vendor • July 2010 – July 2011 • Design & System Development • Customer Service Center Established • Manufacturing of Equipment • First Article Installations on all fleet types & Platforms • September, 2011 • Resignation of RTD Project Manager • December, 2011 • Final Design Review Acceptance • January 2012 • Installation of Vehicles Begins

  6. December-January Goal Review (Cont’d) Dec-Jan 2012

  7. Current & Near Term 2012 • February 2012 • Factory Acceptance Test for Ecopass Phase Completed and Passed • Pilot 1 Testing (Phase 1) – Thousands of transactions • April 2012 • Phase 2 & 3 Factory Acceptance Testing • Pilot 2 Testing (Phases 2 & 3) – 6,000 Volunteer Customers • August 2012 • Installations Complete (Rail & Bus) • September, 2012 • Commencement of Ecopass Media Distribution

  8. 2013-2014 • January 2013 • Phase 1 Go-Live • Spring 2013 • West Corridor LRT Line Grand Opening • June – December 2013 • Implementation of Phases 2 & 3 • Limited Point of Sale Network • 2014 • Expanded Point of Sale Network

  9. Retail Point of Sale Network (Phase 4) • 300 Point of Sale Terminals • Functionality • Purchase RTD Retail Products (No Annual Passes) • Load value on Stored Value • Locations • Geographical Dispersion • Convenience to Ridership Hubs • Variety of Merchant Types • Challenges • Maintaining Terminals • Collecting & Accounting for Revenue • Retrofits for Existing Equipment (Ticket Vending Machines, Kiosks)

  10. Questions & Discussion • Contact Information: • Gary GooginsGary.Googins@RTD-Denver.com303.299.6116RTD FasTracks Offices1560 Broadway, Suite 1099Denver, CO 80204

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