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How SCWOS Can Work For You

How SCWOS Can Work For You. Fred Edora Manager, Performance and Reporting SC Department of Employment and Workforce Employment Services Division March 20, 2014. My family. Winter 2013. Biography: Fred Edora.

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How SCWOS Can Work For You

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  1. How SCWOS Can Work For You Fred Edora Manager, Performance and Reporting SC Department of Employment and WorkforceEmployment Services Division March 20, 2014

  2. My family Winter 2013

  3. Biography: Fred Edora • Manager, Performance and Reporting Unit, SC Department of Employment and Workforce • Wagner-Peyser, WIA and TAA Reporting for South Carolina • Technical Support for SC Works Online Services (SCWOS) • Education • B.S. in Marketing, Miami University of Ohio, Oxford, OH • M.B.A., Charleston Southern University, North Charleston, SC • Ph.D. student, Career and Workforce Education (Research and Measurement), University of South Florida, Tampa, FL • 4 kids, married almost 9 years, 5+ years in SC gov’t Key rule about data: Behind every data point is a human with a background and a story. Use it to your advantage.

  4. Today’s Agenda • Developing Your Data Strategy • Summarizing Your Data • What Does That Mean? Defining Terms • Data Management Tools in SCWOS • Q&A

  5. Developing Your Data Strategy How Can SCWOS Work For Me

  6. Why am I here? • SCWOS has, literally, a massive amount of data! • You must have a strategyto tackle the data • This workshop isn’t only about the “How” or the “What” or the “Where”, but the “Why” • SCWOS Experts, Novices, and everything in between • This workshop is for everyone! • How can SCWOS work for me?

  7. Is this how we feel about data? In other words, do we understand the data that is available to us and how we can use that data?

  8. Data is what you make of it

  9. Data is what you make of it

  10. Why do we need a data strategy?Because there is too much data! • One Sunday edition of today’s New York Times has more words, pictures, and data in it than someone back in 1700 would have encountered: • In One Week • In One Year • In Five Years • In Ten Years • In Their Entire Lifetime

  11. Why do we need a data strategy?Because there is too much data! • One Sunday edition of today’s New York Times has more words, pictures, and data in it than someone back in 1700 would have encountered: • In One Week • In One Year • In Five Years • In Ten Years • In Their Entire Lifetime

  12. Why do we need a data strategy?Because there is too much data! • There is so much information flowing through the Internet that it can fill: • 1 million DVDs per day • 1 million DVDs per hour • 7 million DVDs per day • 7 million DVDs per hour

  13. Why do we need a data strategy?Because there is too much data! • There is so much information flowing through the Internet that it can fill: • 1 million DVDs per day • 1 million DVDs per hour • 7 million DVDs per day • 7 million DVDs per hour

  14. Why do we need a data strategy?Because there is too much data! • Worldwide, 247 billion emails are sent every single day. Of those, how many of them are spam? • 30% • 50% • 80% • 95%

  15. Why do we need a data strategy?Because there is too much data! • Worldwide, 247 billion emails are sent every single day. Of those, how many of them are spam? • 30% • 50% • 80% (approx. 198 billion) • 95%

  16. Why do we need a data strategy?Because there is too much data! • In a 2010 survey, approximately 6% of companies used Social Media tools such as Facebook, Twitter, and LinkedIn for recruiting activities. In 2011, what was the percentage? • 24% • 52% • 65% • 89%

  17. Why do we need a data strategy?Because there is too much data! • In a 2010 survey, approximately 6% of companies used Social Media tools such as Facebook, Twitter, and LinkedIn for recruiting activities. In 2011, what was the percentage? • 24% • 52% • 65% • 89%

  18. Why do we need a data strategy? • One Sunday edition of the New York Times has more words, pictures, and data in it than someone back in 1700 would have encountered in their entire lifetime! • 200 million – the number of photos being shared by SnapChatevery single day! • There is enough information flowing through the internet that it can fill 7 million DVDs – every single hour of the day! • Over 247 billion email messages are sent every day • 80% of these messages (around 198 billion) are spam messages • There are 30 billion pieces of shared content on Facebook every single day!

  19. The Social Media Job Hunt • 1 in 3 employers rejected candidates based on something they found online • 89% of companies use Social media networks in 2011 (up from 6% in 2010) Source: http://graphs.net/infographics-on-employment.html

  20. Why do you need a data strategy? • Determining value • Relevant • Meaningful • Accuracy • Determining place • Situational awareness • Participants, staff, governments, partners, training providers • Determining need • Better focus • Better efficiency • Better use of WIA/WP/TAA dollars • Determining accuracy • Can the data you are using be verified? • Example – What is the definition of “placement?” • Is it the correct way to approach the data?

  21. How do we put a data strategy together? • Step #1: Determine your current situation, no matter what that looks like • Some tools to help: • Where are you in the grand scheme of things? • The current mission – What can be done to improve or innovate? • Where are you within your own data picture? • SWOT Analysis

  22. Being a data-driven organization! • Understand what your specific LWIA, office, program, etc. must do within the next “X” months/days/years • Examples: Current action plans, previous performance, current business strategies, etc. • Find staff that can use and analyze any kind of data and can look at the data to ask the tough questions, like: • Is this the right way to get the data? • Does this data make sense? • Can we look at the data this particular way? • Are we doing something wrong with our data? • Are we recording data correctly? • Are we interpreting the data correctly?

  23. Data Strategy Choices If you were honest, where is your LWIA/Company/Organization on this matrix? Source: Data-centric Strategy & Roadmap http://www.slideshare.net/Dataversity/dataed-online-datacentric-strategy-roadmap-31188793?ref=http://www.dataversity.net/data-ed-slides-data-centric-strategy-roadmap

  24. The Retail Business Data Strategy

  25. The Retail Business Data Strategy

  26. Example: The Government Program Data Strategy

  27. SWOT Analysis – Example LWIA

  28. SWOT Analysis – For the Jobseeker

  29. Summarizing Your Data How Can SCWOS Work For Me

  30. Summarizing Your Data • Step #2: Take the key points of your findings and summarizing it in a way that others can understand and can take action on

  31. Summarizing Your Data • GOOD reports on data • Are properly vetted • Show the sources used • Give indications of direction or behavior • Provide recommendations • Are as bias-free as possible (if an independent report) • Can be easily followed • BAD reports on data • Are vague • Have errors (or can be misinterpreted) • Conflict with other reports • Don’t provide recommendations • May be viewed as biased

  32. Yes, or No?

  33. A Divided Nation

  34. A significant jump?

  35. 193% of voters back a candidate

  36. I really think there’s only 100% of people out there…

  37. Maybe we need a class on pie charts…

  38. What Does That Mean? Defining Terms How Can SCWOS Work For Me

  39. SC Works Online Services (SCWOS) • SCWOS is SC’s labor exchange system for WP, TAA, and WIA • SCWOS is a great source for data that you need for your data strategy • Since almost all DEW staff and many partner staff use SCWOS as the go-to place for workforce data, it is important we all get on the same page with interpreting SCWOS data

  40. Definition of a Participant • Required data to record participant counts • SSN • EEO Data (Ethnicity, Race, Disability Status, DOB) • Employment/Economic Status at Participation • First and Last Name • Date of Birth • Data is found in SCWOS

  41. Services that Commence Participation • Self-service or self directed job search • Staff assisted job search • Comprehensive and specialized assessments • Individual or group counseling, career planning, development of an Individual Employment Plan • Case Management • Short term pre-vocational services • Training services

  42. Definition of an Exiter • A participant who has not received a WIA, TAA, or Wagner-Peyser/VETS funded service for 90 consecutive days • Referred to as a soft exit

  43. Speaking the time language of WIA • Quarter = 3 month time frame • Jan 1-Mar 30, Apr 1-Jun 30, Jul 1-Sept 30, Oct 1-Dec 31 • Quarter after exit= the quarter after the participant leaves all workforce programs in SCWOS • Program Year = July to June of the year indicated • PY 2013 = July 2013 to June 2014 • PY 2014 = July 2014 to June 2015

  44. The Quarter and The Program Year • PY 2013 • PY 2013 1st Quarter • Jul. 1, 2013 to Sept. 30, 2013 • PY 2013 2nd Quarter • Oct. 1, 2013 to Dec. 31, 2013 • PY 2013 3rd Quarter • Jan. 1, 2014 to March 31, 2014 • PY 2013 4th Quarter • April 1, 2014 to June 30, 2014

  45. Available Data Sources to use for your Data Strategy • SC Works Online Services (SCWOS) • SCDEW Labor Market Information (LMI) • U.S. Department of Labor • Bureau of Labor and Statistics • SC Department of Commerce • SC Department of Education

  46. Data Management Tools in SCWOS How Can SCWOS Work For Me

  47. The SCWOS Top 10 • Step #3: Use SCWOS and other tools to follow through on your data strategy • SC Works Online Services System – https://jobs.scworks.org • Data Analysis and Management • The following are the Top 10 ways that you can use SCWOS to manage data and to keep up with your participants

  48. 10. Understanding the SCWOS Report Structure • Many reports in SCWOS are based off of data that is entered into applications, modules, activity codes, and other information record on participants and employers • Filters are the same as priorities – The filters you select become the priority in how you want the reports to run in SCWOS • Note: Data within SCWOS fluctuates because data in SCWOS is real-time

  49. 10. Understanding the SCWOS Report Structure (cont.) • If you get data that you aren’t expecting, check the following: • The filters you have currently active • The local areas that you have selected (data may be available in some areas but not others)

  50. 9. Searching for the “deeper stuff” within SCWOS • We all know how to search for: • Individuals • Employers • Resumes • Job Orders • Activities • But do we know where to go to find: • Labor Market Information? • Careers that match up with WorkKeys scores? • Career descriptions?

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