RCARO Homepage Management - Current Status and Future Direction -

1. RCARO Homepage Management - Current Status and Future Direction - July 15, 2010 Mr. Jin-Hyung KIM, Ph.D. Head, Administration Division RCA Regional Office (www.rcaro.org)

2. Contents • Backgrounds • Current Status and Issues • Future Directions • Implementation Schedule

3. I. Backgrounds (1) • RCARO homepage offers one waycommunicationby RCARO only, Which makes it difficult to providevariety of the information RCA stakeholders are interested in. And there is a need to broaden information contributors for quality and agile information. • Recent log analysis shows the number of visitors are very small (30-40 per day) and only 20% of the first time visitors revisit the site. And Visitors stay only a short period of time as most of the information is superficial and nuclear related news. • Continuous input of latest news and information needs proactive support from member states, IAEA FP and PLCC.

4. I. Backgrounds (2) • One of the most attractive information in RCA website can offer project activities and decisions related RCA meeting information. But project and meeting information are restricted to members only due to previous decisions regarding MOH data,. • Site map is not user friendly and project/meeting information are restricted to non members. It is not easy to search necessary information in easily way. • Homepage redesign is inevitable in order to reflect new demands of end users visiting website and to accommodate new software tools for stakeholders as well as MOH data incorporated.

5. The First Screen of Homepage

6. Current Homepage Site Map

7. II. Current Status and Issues (1) • One way communication channel • Only RCARO provides information and it is difficult to upload/download on website by stakeholder • No space to post visitors’ ideas and opinions for dual or multiple communications • No Q&A, FAQ and Discussion Board • Not in line with the recent web user’s demand • Information is superficial, not valuable, and not up to date • Log analysis says 75% of the visitors view the first screen (mostly what’s new) and leave without exploring further • Our stakeholders want qualified and up to dated information • Need RCA-FP’s support for project and meeting information or latest IAEA-TC Policy and information, etc.

8. II. Current Status and Issues (2) • Current site map is not user friendly and difficult to navigate and access information • Trying to show too much information at the first screen without considering who the stakeholders are • Too many menus across the screen and are not harmonized each other (Top and side) • There is no drop down list from the top menu, so it is difficult to see what’s inside (No direct go-to function) • MOH data has been incorporated into the RCARO without data base restructure • MOH data enhances information richness, but very difficult to search due to data base structure • MOH data used to be available to members only, data open policy will have to be discussed separately

9. III. Future Directions • Any qualified visitors can post • Q&A (and later FAQ) • Project community sites • IAEA, Member Sates and • Experts’ proactive data updates • Webhard service (The place for • RCA data depository) • Menu roadmap for each • stakeholder type • User friendly menu • Enhanced search • Database redesign • RCA policy for Open data to • public (separate discussion)

10. Action Plans/Items(1) 1. Restructuring sitemap • Priority and position in the first screen of webpage • Merging and moving of menus in sitemap • Feedback from key stakeholders 2. Adoption of spaces for multi-directional communication in order to attract users/stakeholders in the use of data and information • Space for users/stakeholders’ participation in information exchange - Q&A, FAQs, and Discussion Board • Space for member states, project community and other users • 3. Establishing expert pool to provide qualified, agile information and valuable, up to date news • Experts designated by NR of member states • Project coordinators, leaders and participants of RCA projects • RCA-FP • RCARO

11. Potential Information and Provider For users, projectinformation and up-to-dated news are most important as well as interactive communications. And roles of information posting groups may be suggested as below:

12. Action Plans/Items(2) 4. Redesigning the first screen of homepage • Preparation of samples of the first screen of webpage • Feedback from key stakeholders and relevant experts • 5. Adoption of easy navigation and searching tools • Differentiated navigation approach for categorized users and stakeholders • Provide a tool for easy upload/download • Provide strengthen “searching tool” with robust DB structure 6. Provision of guidelines for MOH data access for enhancing information exchange and utilization by end users • Analysis of levels/degree of opening to public and preparation of negative list of MOH data access • Feedback from key stakeholders and relevant experts

13. New Homepage Site Map(draft)

14. IV. Implementation Plan(Draft) July 2010 Dec 2010 Feb 2011 Nov 2010 Sept 2010 • Design • Concept • proposal – • Discussion • And recommendation Action Plan – GCM Approval Building New homepage • Test of draft homepage design, • Feedback from Key stakeholder • and Users, • User Acceptance Test, • Train New homepage operation

15. Thank you for your attention. Questions?