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Introduction to Project Management. Week 5. Agenda. Phase 2: Planning Compressing the Schedule Risk Analysis Phase 3: Executing. Compressing the schedule. Methods of Compressing. CRASHING Look at ALTERNATIVES that provide the maximum compression for the least cost FAST TRACKING
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Agenda • Phase 2: Planning • Compressing the Schedule • Risk Analysis • Phase 3: Executing
Methods of Compressing • CRASHING • Look at ALTERNATIVES that provide the maximum compression for the least cost • FAST TRACKING • Compressingthe project schedule by OVERLAPPINGactivities that would normally be done in sequence INCREASES RISK
COMPRESSING1)CRASHING: • INCREASING RESOURCES • Decreasing the time it takes to perform individual activities by increasing the number of people working on the activity • Example: • If it takes Joe 4 hours to complete • Logically it would take Joe & Mary 2 hours to complete
COMPRESSING 1)CRASHING: cont. Increasing Resources - CONS • Consider the following • New sources are not familiarwith the tasks .: less productive than current team members • Who will guide the new member along the “learning curve”? • “Being available” is not equal to being qualified • May increasecosts
COMPRESSING cont. 2) FAST TRACKING • TASK SPLITTING • Aim to take a large task and split it into 2or moresmaller tasks, • Each of which could start ahead of the completion of the previous one. • Considerations: • Task must be on “Critical Path” • Can NOT use same resources • May cause new“Critical Path” • Because may decrease amt. of days required
Risk Management 1) Identifies threatsthat can affect the project and 2) The planning to proactively deal with the threats • Risks should be considered for: • Health & Safety • Environmental • Legal • Financial
Examples of: “Risk Categories” • Health & Safety—some organizations will do planning for pandemics in other words what resources would be available if a pandemic broke out • Environmental-if there is a snowstorm and people can’t come to work • Legal you can’t get certain patents or governmental approval • Financial your funding did not get approval
Risk Identification Techniques • Interview with SME’s (Subject Matter Experts) • Brainstorming • Delphi Technique • Nominal Group Technique • Crawford Slip • Analogy • Checklist, forms, and templates • SWOT • Cause & Effect Diagram
Interview with SME’s • SME’s (Subject Matter Experts) Technique used to inquire about issues related to doubtsand other technical characteristics • Process • Define the SCOPE • Use a facilitator • List of INTERVIEWEES(subject matter experts) • Develop the questions • Send and receive answers • CONSOLIDATEresponses
Brainstorming Identification of many Risks Team must be available Highly creative Encourages Teamwork If NOT adequately executed, it can lead to “chaos”
Brainstorming Process Define the scope Get a facilitator Get a list of Participants Conduct brainstorming session CONSOLIDATE responses Fill up the list with the identified risks
Delphi Technique • A way to reach a CONSENSUSof experts (Interview SME’s (Subject Matter Experts) • A facilitator uses a QUESTIONNAIREto get ideas about important risks • Responses are summarized, & RECIRCULATEDto experts for further comment • Helps reduce bias, & having 1 person have undue influence on the outcome
Delphi Technique cont. Interviews are Anonymous Used when there may be conflicts or whenbrainstorming is not recommended Used to get comments from competitors SLOW PROCESS
Nominal Group Technique Used in problem solving sessions to encourage creative thinking INDIVIDUAL brainstorming Get the info IN ADVANCE Mix of individual and group participation Fast and effective Lessens the “chaos” of brainstorming Each member of the group writes down his or her ideas, which are then discussed and prioritized one by one by the group
Crawford Slip 1920’s, with Pieces of paper Used to identify many risks in a short period of time Use it when you do not have TIMEor ABILITYto discuss ideas, and just want to collect people's thoughts. Uses a “slip” or “post-it” Individual brainstorming Group consolidation
Analogy • Based on previous history • What risks other similar projects had • Reference is needed • Available information must be adjusted to the current scenario
SWOT Strengths, Weaknesses, Opportunities, Threats
SWOT cont. • A method used for controlling areas of planning and risk and highlight areas of the project that could be maximizedto the benefit of the whole project • or individual areas where some competitive advantagemay be gained. • It is used to evaluateparticular activities of the project in order to optimize their potential as well as to evaluate risks
SWOT cont. Normally performed during the initial project start-up phase so that the elements of the analysis can form the basis of the project plan Also can be used later in the project IFthe project is running into difficulties with scheduling, deliverables or budget and needs to be brought back on track.
Cause & Effect Diagram(Explanation: Next2slides) Aka Fishbone Diagram
Cause & Effect Diagram cont. Graphically illustrates the relationship between a given OUTCOMEand all the FACTORSthat influencethis outcome. Specify the effect to be analyzed. The effect can be positive (objectives) or negative (problems). Place it in a box on the right side of the diagram.
Cause & Effect Diagram cont. • List the major categories of the factors that influence the effect being studied. • The “4 Ms” (Methods, Manpower, Materials, Machinery) or the: • “4 Ps” (Policies, Procedures, People, Plant) are commonly used as a starting point.
Plan Risk Management TRIPLE CONSTRAINTS : balance out 1) performance, 2) cost and 3)time , WHILE MAINTANING QUALITY, QUALITY IS PARAMOUNT, requiring the balancingof Performance, Cost & time Do you want them to improve, keep, or sacrifice?
Risk Identification • Identify the risk event(s) • Keep them realistic • Example: • Resources may be constrained due to team members working on other projects • Significant schedule delays may occur due to team being unfamiliar with the new application or process
Qualitative Risk Analysis • MULTIPLY “PROBABLILITY” times “IMPACT”=“SEVERITY” • Use the information from 2preceding charts: “Project Risk Review” & “Plan Risk Management” to chart “Qualitative Risk Analysis” • Use SEVERITY to identify the risks worth planning
Executing Projects “Time to get to business and ‘just get it done’ “
Executing • The process of coordinating the people and other resources to carry out the PLAN. • Project executing efforts are now: • Participating • Observing • Analyzing the work done
Executing Processes • The process includes • Team development • Establish communication rules • Ensure your team knows documentation needs and conventions like naming,(MS Sharepoint) • (because everyone is storing everything in same location-make sure that everyone can access it),
Executing Processes cont. • Storage, (i.e. “MS Sharepoint”) • Retrieval(read-only, or edited by certain individuals) and control(SECURITY) • Performance Monitoring-watching to make sure everyone is doing the job they’re saying they’re doing • Status reports • After each milestone, make sure you get “sign offs” • Procurement (if applicable) • RFI:Request for Information, • RFQ: Request for Quotes, • RFP: Request for Proposal
DELIVERABLES • the “quantifiable”goods or services that will be provided upon the completion of a project • may be an object, used in the greater scheme of the project. • For example, in a project meant to upgrade a firm's technology, a deliverable may be a dozen new computers. • may be a function or aspect of the “overall project”. • For example, a software project may have a deliverable specifying that the computer program must be able to compute a company's accounts receivable.
MILESTONE vs. DELIVERABLES • A deliverable differs from a milestonein that a milestone is a measurement of PROGRESStoward an output • whereas the deliverable is the RESULT of the PROCESS. • For a typical project, a milestonemight be the: • “completion of a product DESIGN” • While the deliverable might be the: • “technical diagram of the product.”
STATUS REPORT EXAMPLES STATUS REPORT EXAMPLE 1 STATUS REPORT EXAMPLE 2 (MS WORD TEMPLATE) STATUS REPORT EXAMPLE 3 (MS WORD TEMPLATE)
Meetings • Prepare agendas • Send out agendas to allow for preparation time • Be careful with agendas that have GRAPHICS, for people with hand-held devices—can’t read it • AGENDA EXAMPLE 1 • AGENDA EXAMPLE 2 • AGENDA EXAMPLE 3 • Minutes/action items • Establish communication rules (at the beginning of the project)
Emails • Create standardized email distribution lists • Cc’s to team members (especially on client emails) • Use “Out of Office” option • Make sure you let people know you’re out of the office, and not ignoring them (that you will get back to them)!!
Instant Messaging • Good for client calls • Good for “Out of office” team members