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Orientation Programme

Orientation Programme. Do's. -Bath everyday before coming to work. Use deodorant. Change your uniform daily. -If your uniform is stained, change it immediately. Always wear your shoes and black sock when on duty. -Always report for duty 15 minutes before duty time. .

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Orientation Programme

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  1. Orientation Programme

  2. Do's -Bath everyday before coming to work. Use deodorant. Change your uniform daily. -If your uniform is stained, change it immediately. Always wear your shoes and black sock when on duty. -Always report for duty 15 minutes before duty time. -Remember to clock in/out and sign in the attendance sheet when reporting "On" and "Off" duty.

  3. Do's -Always be courteous to patients as well as colleagues. Greet them "Good Morning/Afternoon/Evening" or "Have A Nice Day". -Keep your work areas clean, neat and tidy. -Remember to hand in any found articles to Security Office within the same day. -Remember to call6352 5356/90601900 for unfit on duty or others reason (produce document for proof).

  4. -Food and drinks are only allowed in the staff tearoom or foodcourt. -Always ask your supervisor for help if in doubt. Do's

  5. Don'ts -All staff should not loiter around and within the work area after duty hours. -No staffs are allowed to remove hospital's items out of the hospital premises. Any attempts to remove such items will be referred to the Security.(eg: food, fruit, belong to patient’s items) -Do not start unnecessary conversation with patients. -Do not use mobile phone while at work. (use phone during break time only)

  6. Don'ts -Avoid using of patient lifts at all. -Do not talk aloud or shout at common area/public area. -Do not eat ward/department biscuit or food meant for patient. • Do not sleep in the staff tea room during breaks.

  7. APPEARANCE FOR FEMALE OPERATIVE Correct Standing Posture Hair Neatly Bun Up Short Nails Staff Badge Lipstick Black Shoes & Socks No Body Odour Uniform neat, well pressed and tidy

  8. APPEARANCE FOR MALE OPERATIVE Hair neat and tidy Correct Standing Posture No moustache Staff Badge Black Shoes & Socks No Body Odour Uniform neat, well pressed and tidy Short Nails

  9. CLEANING CLOTH-COLOUR CODING WINDOWS/GLASS/MIRROR (biru) “Micro Fiber light blue” FURNITURE/COMMON AREAS (Velida Cloth) TOILET BOWL/URINAL BOWL (Hijau) BASIN/FIXTURES & FITTINGS IN TOILET (Merah)

  10. Cytotoxic waste (Unggu) Biohazard waste (Kuning) Infectious Linen/ Badly soiled Linen (Merah) COLOURED TRASH BAGS General waste (Hitam) COLOURED LINEN BAGS Soiled Linen (Putih)

  11. Donning of Personal Protective Equipment

  12. Donning of Personal Protective Equipment

  13. Removal of Personal Protective Equipment

  14. Removal of Personal Protective Equipment Step 6Remove Goggle 2. Wash hands 1. Remove goggle & wipe with alcohol inside out Step 7Remove Mask 1. Remove lower strap 1st. Then follow by top strap together 2. Wash hands

  15. Our Core Value Honesty we respect Entrepreneurship we act Responsibility we care Quality we deliver

  16. types of chemical together • Never mix two or more different • Never identify a chemical by sniffing • Never add water to chemical (Add chemical to water only) Precautions When Handling Chemicals 17

  17. Courtesy Greet Your Customer Good Morning / Have a nice day Seeking For Permission May I come in? Provide Direction eg. Food court is at L1 Don’t Raise Your Voice at Customer

  18. Health & Safety Place Safety Sign Board Observe Colour Coding No Mixing of Chemicals Right Posture of Lifting Objects No Smoking within Hospital Compound

  19. Health & Safety Wearing Protective Cover – Goggles, gloves etc Wearing Shoes – Protect your feet Turning Off Switches – Safe energy Keeping Equipment – Prevent mishandling by others (eg: Cleaning tools must keep in cleaning store) Fire Drill – Assembly Point L1 Taxi Stand, B2 Loading Bay, B2 Taxi Stand B1 NNI Car park, B1 GRM Car park

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