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El D e R ly-fri E ndly A larm handling and M onitor ING. Midterm Workshop Odense (DK), 15th of September 2010. Italian Site Trieste: A.S.S. n. 1 and Tesan-Televita Srl. Italian Pilot Site in Trieste Region Friuli Venezia Giulia The Partners:. Geographic location. we are here.
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ElDeRly-friEndly Alarm handling and MonitorING Midterm Workshop Odense (DK), 15th of September 2010 Italian Site Trieste: A.S.S. n. 1 and Tesan-Televita Srl
Italian Pilot Site in Trieste Region Friuli Venezia Giulia The Partners:
Geographic location we are here Trieste: 214.000 Inhabitants 26% elderly - (21.000> 80) 3
Living Situation Trieste trial site
Trieste trial site - Progress achieved 20 DREAMING users 2 Connection programmed 2 Users with ADSL problems 6 Cases dropped out 08/09/2010 Installations started: 28/09/2009
Trieste trial site - Drop Out • 6 DROP OUT IN TRIAL GROUP: • 1 moved to another city (*) • 1 for personal reasons (*) • 1 refused the devices • 1 afraid of radiation from wireless equipment (*) • 1 permanently transferred to an elderly home (*) • 1 dead • 6 DROP OUT IN CONTROL GROUP: • 3 for personal reasons • 3 dead • (*) Before equipment installation
Trieste Trial Site-Contact Centre • managing clinical folders • monitoring use of devices • videoconferencing • promoting social inclusion • managing type 1 and 2 alarms/h24 • activating network • earning the trust of users • maintaining stable contacts with users
Trieste trial site –Type of alarms From28/09/2009to08/09/2010 (11months):
Trieste trial site – Type of alarms From 28/09/2009 to 08/09/2010 (11 months):
Trieste trial site -Helpdesk Objectives • to provide a single contact point for technical queries • to provide answers for demands or problems of users and operators • to facilitate the restoration of normal operational service Functions • to receive calls • to identify problems • to record and to track complaints • to call the elderly users and keep them informed 19
Triestetrial site -Status08/09/2010 • All the case managers get their personal account and use the HIS portal (training session ad hoc) • 30+30 baseline questionnaires completed (SF-36 for QOL and HADS for depression) • Every participant (trial + control group) received the “personal diary” and was instructed to fill in them • Collection of “secondary outcomes” for the first period of the trial (for both group) completed • Monthly meetings in order to coordinate the professionals, increase the motivation to follow-up the trial protocol and the patients • Nurses are the key-operators of the projec
Trieste trial site Thank you for your attention ! Barbara Dodi Tesan-Televita Srl Paolo da Col, Sara Koterle A.S.S. N. 1 Triestina