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People Development and Learning At Work by Debra A. Fletcher

People Development and Learning At Work by Debra A. Fletcher. Submitted to Suz Michels VP, Crowley Industries dfdakota@bellsouth.net. Debra’s Experience. COMPLETE WORK. Content TEAM. Learning & Development. SIGNED TRAINING CHARTER. TESTING PHASE. BUDGET & AGENDA Approval.

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People Development and Learning At Work by Debra A. Fletcher

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  1. People Development and Learning At Work byDebra A. Fletcher Submitted to Suz Michels VP, Crowley Industries dfdakota@bellsouth.net

  2. Debra’s Experience

  3. COMPLETE WORK Content TEAM Learning & Development SIGNED TRAINING CHARTER TESTING PHASE BUDGET &AGENDA Approval SPLIT TEAMS PRODUCTION TEAM COMPLETEWORK Paths

  4. Road toSafety Infractions Down Safety begins with each Crowley Employee: Personal responsibility Recognize potential hazards Follow protocols Listen attentively and speak up.

  5. How Crowley Does It

  6. What Employees CanExpect Assessments Planning Execution Sustainment

  7. Learning The Crowley WayIs Dynamic • Crowley adheres to Standards of Training, Certification & Watchkeeping (STCW) drafted in 1978.

  8. Leveraging Mobile AppsAdvances Learning 24/7 Crowley requires International Maritime Organization (IMO) Standards of Training, Certification, and Watchkeeping (STCW) of all mariners aboard Crowley-owned seagoing vessels.

  9. GamificationLeveraging digital technologies Accelerates learning 24/7 Diverse intrinsic motivators Incites change and engagement

  10. Safety RequiresAwareness Offices can be high hazard work environment. First Aid Awareness Keep your work area neutrally positioned for work free from exposed cables and clutter Eliminate damaged equipment or furniture Crowley employees practice safe work habits at all times.

  11. Skilled EmployeesSave Lives & Resources • Crowley is pleased to be a part of the Marine Response Alliance (MRA), U.S.-based emergency response partnership. •  Crowley delivers the full range of OPA-90 compliant capabilities for rescue towing, lightering, salvage and firefighting services in all U.S. Captain of the Port zones.

  12. Safety Requires Sharing Each Crowley meeting or shift change begins with a Safety Moment—a brief pause to share a safety tip, anecdote or idea about how to improve our safety performance.

  13. Safety RequiresPractice Security at Crowley is a company-wide effort.  Some of the key features of Crowley's security efforts are training and routine self-assessment: Audit Operations Compliance Training Security Vulnerability

  14. ComplianceMakes A Community Crowley leads the way in Security Compliance holding memberships in: The World Shipping Council The Maritime Security Council The National Cargo Security Council The Oversees Security Advisory Council (OSAC) of the U.S. State Department.

  15. Crowley Supports Communities

  16. Crowley At Work

  17. Safety Is Not Silent

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