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Managing People: Becoming a Talent Manager. ABOG Conference UC Santa Barbara April 2012. Lubbe Levin Associate Vice Chancellor UCLA Campus Human Resources. Farfalla Borah Manager, Employee & Labor Relations UCSB Human Resources. Why is Talent Management Important?.
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Managing People:Becoming a Talent Manager ABOG ConferenceUC Santa BarbaraApril 2012 Lubbe Levin Associate Vice Chancellor UCLA Campus Human Resources Farfalla Borah Manager, Employee & Labor Relations UCSB Human Resources
Why is Talent Management Important? • Changing economic environment • Challenge of remaining competitive • Loss of intellectual capital; knowledge gaps • Need for internal knowledge transfer • Workload challenges during transitions • Value of developing internal talent with a diverse workforce
UCLA Strategy: Succession through Development Leadership Development Management Development Management Seminars UC Business Officer Institute UCLA Stewardship Roundtable Management Skills Assessment Program Professional Development Program Staff Enrichment Program Comprehensive Skills Training Programs
UCLA’s Professional Development Program (PDP) • Goals: • Develop management skills • Expand professional networks • Understand UC culture • Enhance diverse leadership talent • Program components: • Career Assessment Retreat • 360 degree feedback (confidential) • Skill development and team building • Mentoring with Senior Managers • Department-sponsored Team Projects
Becoming Your OwnTalent Manager • Study yourself • Learn how others see you • Is your current role a good match? • Find your passion • Go the extra mile to achieve excellence • Put your values into action • Create your own path
UC Santa Barbara • Be S.M.A.R.T.* Training Program. • Funded by Office of Risk Services’ Be Smart About Safety Program • *Successfully Managing & Retaining Talent
What is the #1 way we can improve employee retention, morale and increase employee engagement?
What is Employee Engagement? • “...a heightened emotional connection that an employee feels for his or her organization, that influences him or her to exert greater discretionary effort to his or her work." (The Conference Board) • An employee’s direct relationship with his/her manager is the strongest of all drivers of employee engagement.
What can you do? • Be a mentor. Focus on employee career development and professional growth • Actively Listen. Your “Open Door” policy is not enough. • Recognize, Thank and Reward. Daily or weekly not annually. • Get out of the way. Trust, delegate and share (information, resources).
What can we do to help our employees prepare for and succeed at change?