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Netiquette. Cindy Long. A few ideas about Netiquette. Help the Newbies Everyone was a new user at one time or another; help smooth the transition for a new user by providing how-to-advice as needed Help yourself
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Netiquette Cindy Long
A few ideas about Netiquette • Help the Newbies • Everyone was a new user at one time or another; help smooth the transition for a new user by providing how-to-advice as needed • Help yourself • Instead of sending an email to a human being, research the internet to find your own answers first. • DO NOT USE CAPITALS WHEN EMAILING • This looks like “yelling”
A few more ideas… • Need to EMPHASIZE a word? • Simply use *stars* or _underscore_ • Do not overdo emphasis or it will muddle your message • Feeling emotive? • Use emoticons to help express the feeling of your message • Do not overdo these either…:/ and :’(
Alright, a little bit more… • Certain emotional tones are so subtle that they can be lost in this medium of messaging • WARNING! Sarcasm may not work! (This pretty much eliminates my entire repertoire of communication *sarcasm*) • Over reacting can also come across in a negative way • WHAT??!! I NEVER OVER REACT! I RESENT THE IMPLICATION • Notice the yelling and the over reacting? Imagine what your boss’s over reaction would be to your over reacting?
Well, a teensy bit more… • Be brief • Remember the quantity of emails the receiver might have to process. • Keep your messages short and to the point • Use white space • Make your email more readable by including white space to separate thoughts. • Notice how the additional spacing between these two bullets helps the eye adjust to the text.
Last, but not least… • Use extremely descriptive subject lines • Instead of Misc., be descriptive • Harry Potter Tickets • Instead of Meeting • Meeting in Room A 109 at 3 pm • The more descriptive the subject line, the more likely it will be that someone will read it.