1 / 8

Case Management Tool Integrate Dynamics 365 CRM to Azure DevOps

Our Case Management Tool simplifies integrating Dynamics 365 CRM with Azure DevOps, formerly Microsoftu2019s Team Foundation Server (TFS).<br><br>Get 30 Days Free Trial<br>Begin with Complimentary Trial Today! No Credit Card Required<br><br>https://www.zelitesolutions.com/case-management-tool-integrate-dynamics-365-crm-to-azure-devops/

zelite
Download Presentation

Case Management Tool Integrate Dynamics 365 CRM to Azure DevOps

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Integrate Dynamics CRM with Azure DevOps Join us to explore the powerful capabilities of integrating Dynamics CRM and Azure DevOps. Take your workflow to the next level.

  2. Overview of Dynamics CRM Manage Customer Relationships Streamline Sales Process Enhance Marketing Processes CRM can track and analyze customer data and campaigns to improve marketing effectiveness. Dynamics CRM is a customer relationship management software which provides an all-encompassing approach to customer care. CRM can automate workflows, nurture sales leads, and drive sales productivity.

  3. Overview of Azure DevOps 1 2 Collaborate Automate and Test Azure DevOps provides numerous tools to facilitate teamwork within your development team shared code repositories, project boards and discussion forums. DevOps gives the ability to automate builds, tests, releases and maintenance tasks, which increases the efficiency and quality of deployment processes. 3 Integrate Tools and Services Azure DevOps provides more than 100 cloud-hosted services to manage your projects across the entire lifecycle.

  4. Why integrate the two platforms? Bridging the gap Unified view of data End-to-end traceability A combined CRM-DevOps system provides a coordinated line of data and workflows for a 360- degree view of customer needs and product development. A well-integrated CRM/DevOps solution provides transparent identification of next steps and accountability throughout the whole process. Integrating both platforms helps connect development and business operations under a single framework, reducing conflicts in goals, priorities, and communication.

  5. Benefits of CRM and DevOps integration Increased Efficiency The integrated system allows for real-time data capture, faster synchronization and the ability to automate tasks, reducing manual errors. 1 2 3 Enhanced Collaboration Improved Quality Developers and business teams can work together Integrating CRM and DevOps provides transparency into seamlessly, accessing each other's information and product processes, improves the quality of products and updates to be complete in sync. services delivered and the agility of the operations team.

  6. Integration process and tools Identify which features of the CRM system require integration with the DevOps toolset. Utilize Azure DevOps REST APIs to create CRM Work Items and sync them with linked DevOps Work Items. Integrate with Git to have a better history of code changes and seamlessly track the status of related CRM work items. Azure Logic apps can be used to automate workflows and connect services and systems.

  7. Best practices for maintaining integration Continuously Monitor and Test Document Changes Set up Training and Support Develop monitoring and testing practices to ensure seamless integration and provide quick remediation of errors. Maintain comprehensive documentation to provide information on changes and workflows. A training plan should be created to ensure stakeholders with varying expertise use the system efficiently.

  8. 30 Days Free Trial Begin with Complimentary Trial Today! No Credit Card Required Visit Site https://www.zelitesolutions.com/free-trial/

More Related