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Project One Introductions and Greetings. ’. Learning Objectives. making introductions and greetings making introductions to other people in accordance with business etiquette. Learning Focus. 1. to know how to initiate a conversation 2.to master the way to establish relations.
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Learning Objectives • making introductions and greetings • making introductions to other people in accordance with business etiquette
Learning Focus 1. to know how to initiate a conversation 2.to master the way to establish relations
Task 1 Making self-introductions Part 1 Discussion
What are they doing? • How are they doing? • What are they saying? 1. Read the two pictures and work out Introductions and greetings shake hands, smile, make eye-contact, bend body, exchange business card Glad to meet you
Steps for making introductions and greetingsin English • Speaker A: • --- Hi ! (greeting) • My name is/ I am Meimei. ( presenting one’s name) • Nice to meet you. (showing willingness for the meeting) • Speaker B: • ---Nice to meet you, too ! (responding with showing happiness) • My name is/ I am Linda. ( presenting one’s name )
Ways to greet each other • Good morning! (afternoon, evening) • How do you do? /How are you? • Good/Nice/Glad/Pleased to see/meet you! • What a pleasant surprise! • Haven’t seen you for some time. • Long time no see!
How are you? • How are you doing? • How are things with you? • How is everything (going with you)? • How are you getting on? • How are you keeping? • How have you been?
Responses to greetings • Fine, thank you. And you? • Very well, thanks. And you? • Not too bad, thanks. • All right, thanks. • Just so so. • Same as usual. • Not very well,I’m afraid. • Can’t complain. (还过得去)
Part 2. Role play Practice with partners as you are at a business meeting, where you are strangers to each other.
Part 4. Discussion on demonstration with such questions: 1) Is there any room for improving ? 2) What suggestion would you make?
Part 5. To sum it up Not only verbal devices should be employed, non-verbal devices are also required in self introduction, such as hand shake, smile, bend body, offer business card, and etc.
1. Listen to the recording and then finish the conversation on Page 5. 2. Useful expression: Excuse me. Are you XXX?/ is your name XXX? Sorry for interruption. That’s alright. Part 2Listening
Task 2 Saying where you are from Part 1. Reading • 1. Read the advertisement on the book, and answer the following question. • Are the statements true or false?
Suggested answer: • 1) T, 2) T, 3) F, 4) T, 5) F, 6) T, 7) T, 8) F, 9) T
Background information • Bogota(波哥大)[′bəugətə]: capital and largest city of Colombia, which is located in central Colombia on a high fertile plain. • Abu Dhabi(阿布扎比) [′æbu: ′ðæbi:]:is the capital and second most populous city in the United Arab Emirates(UAE) after Dubai(迪拜). One of the world's largest producers of oil, Abu Dhabi has actively attempted to diversify its economy in recent years through investments in financial services and tourism.
Tehran (or Teheran) [teə′ræn /-′rɑ:n] is the capital and largest city of Iran, and the administrative center of Tehran Province. Tehran is famous for its numerous ski resorts on the Alborz slopes, large museums, art centers, and palace complexes. Tehran is the largest city in the Middle East and is the most populated city in South Western Asia with a population of 7,404,515 and approximately 15 million in Greater Tehran.
Brussels [′brʌslz]: is the capital of Belgium and the administrative centre of the European Union. This has earned the city the title of the Capital of Europe. Brussels has been given its character by the coexistence of French and Flemish culture, and it is nowadays home to nationalities around the world, adding a cosmopolitan flavour to its atmosphere. The vibrant atmosphere of Brussels is further enhanced by picturesque medieval streets, lively squares, beautiful boulevards, impressive monuments, spacious parks, cosy cafés, interesting restaurants and an active cultural life.
Munich [′mju:nik]: is the capital city of Bavaria, Germany. It is the third largest city in Germany, after Berlin and Hamburg. There are approximately 1.35 million inhabitants within Munich. The city's motto is "München mag Dich" ("Munich Likes You"), before 2006, it was "Weltstadt mit Herz" (world city with heart)
Kuala Lumpur [′kwɑ:lə ′lumpuə]: often abbreviated as K.L. is the capital and the largest city of Malaysia [mə′leiʒə]. • Harare [hə’rɑ:rei]: Harare (before 1982 known as Salisbury) is the largest city and capital of Zimbabwe. 哈拉雷(津巴布韦首都)(旧称索尔兹伯里)
Amman /ɑ:′mɑ:n/ is the capital and largest city of Jordan. It is the country's political, cultural and commercial centre and one of the oldest continuously inhabited cities in the world. • Jordan(/dʒɔ:dən/) is a kingdom on the East Bank of the River Jordan.
New Delhi is the capital city of India. • Hawaii [hɑ:’waii:] is the newest of the 50 US states (August 21, 1959), and is the only U.S. state made up entirely of islands. It is the northernmost island group in Polynesia(中太平洋岛群), occupying most of an archipelago in the central Pacific Ocean, southwest of the continental United States, southeast of Japan, and northeast of Australia. Hawaii’s natural and diverse scenery, warm tropical climate, abundance of public beaches and oceanic surroundings, and active volcanoes make it a popular destination for tourists, surfers, biologists, and volcanologists alike.
Part 2 Listening • First listening and match the guests’ names to the office. Name Office 1)Anopow Beijing 2)Brown New Delhi 3)Hernandez Colombia 4)Singh Moscow 5)Narayan New Delhi 6)Yin Brussels 7)Pousset New York
2. Listen to the tape twice. Suggested answer: Name 1) Moscow, 2) New York, 3) Colombia, 4) New Delhi, 5) New Delhi, 6) Beijing, 7) Brussels
Part 3 Role play • Situation one: • Suppose you are Ms/Mr Lee from Singapore. • You have never been to Fujitsu conference before. • Introduce yourself formally to the receptionist. • Situation two: • Suppose you are Ms/Mr Johnson from Chicago. • You came to the annual conference of ABC Company last year and met many friends at this year’s meeting. Greet the receptionist.
Task 3 Introducing other people Part 1 Listening 1.Complete the conversation with the phrases in the box. Cream and sugar, please. He works in Milan. How are things? Pleased to meet you, Mr Toncini. Have a seat, Giovanni, Do you know Brian Turner?
Suggested answer: 1) How are you? 2) do you know Brian Turner? 3) He works in Milan. 4) Please to meet you, Mr. Tokini. 5) Have a seat, Giovanni. 6) Cream and sugar, please.
2. Role play based on the completed conversation on Page 8. (5’)
3. Group discussion: Making introduction is a common practice in business career. How can we do that?Here are some tips:
If there are people who are different in ages, sex, positions and etc, you • Introduce the visited one to the visiting one first. (向来访者介绍被访者) • Introduce the junior positioned one to the senior one first. (向高职位者介绍低职位者) • Introduce the younger one to the elder one first. • (向长者介绍年幼者) • Introduce the male to the female first. • (先向女士介绍男士) • After conducting introduction, the introducer usually should find an excuse as to leave the new acquaintances to chat.
Part 2 Language focus • 1.Study the examples in the box. • Situation : • Introduce Ms/Mr Smith to your sales manager, Ms/Mr Richards who is from Sydney. Ms/Mr Smith is from HongKong and works for the Shanghai Bank.
Situational dialogues: work in groups, make dialogues according to the following situations in a proper way, and remember to use the expressions we learnt. Situation One: • A kowns B and C, but B doesn’t know C. Introduce B to C. Situation Two: • A kowns B but doesn’t know C. Introduce C to A. Situation Three: • Introduce Ms/Mr Smith to your sales manager, Ms/Mr Richards who is from Sydney. Ms/Mr Smith is from HongKong and works for the Shanghai Bank
Steps: greeting---responding to greeting---introducing other people---giving information about other people---the other two introducing each other
Sum-up • In this project, we learnt: • 1. How to properly make a self introduction as to establish a relationship. • 2. How to properly make others known each other by an introduction. • 3. In communication, non-verbal devices are required and important.
Assignment • 1. Make dialogues according to the steps we learnt in class. • 2. Learn all the names of countries and cities by heart.