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Petros KAVASSALIS Chios, 09.10.2008

Information Systems Design [Σχεδιασμός Πληροφοριακών Συστημάτων] Unit 1: Introduction Univ. of the Aegean Financial and Management Engineering Dpt. Petros KAVASSALIS Chios, 09.10.2008. 2008-09. What you will learn in this course.

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Petros KAVASSALIS Chios, 09.10.2008

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  1. Information Systems Design[Σχεδιασμός Πληροφοριακών Συστημάτων]Unit 1: IntroductionUniv. of the Aegean Financial and Management Engineering Dpt Petros KAVASSALIS Chios, 09.10.2008 2008-09

  2. What you will learn in this course • A set of fundamental concepts for understanding the process of Information Systems Design in a Business Context • Principles for Information Systems design • Business operations and processes • Business Process Management (BPM) • Familiarization with Business Process Management practices : • BPMN • XML • A full Case of BPM design • Business logic • Augmented with technical details

  3. Who am I? • PhD in Economics and Management (Univ. Paris Dauphine & Ecole polytechnique) • Research experience • Ecole polytechnique, Paris • MIT Center of Technology Policy and Industrial Development, MIT CTPID (MIT Internet Telecommunications Convergence Consortium) • Current positions • Univ. of the Aegean (FME): Assoc. Professor • Univ. of Crete: Director of ATLANTIS Group

  4. Communication tools • e-mail: petros at cfp.mit.edu • e-mail to use to submit assignments: petros.students at gmail.com • Course web site: http://infosysdesign2008.blogspot.com • * Last year reference: http://infosysdesign2007.blogspot.com

  5. Students evaluation • Class Participation (20%) + • Assignments (20%) + • Final Exam (60%) • * Questions regarding last year course quality: ask gdikas (gdikas [AT] gmail.com )

  6. My expectations [I copy a colleague I respect a lot…] • Information Systems Design under a BPM view is practical (with “hands-on” examples) but also intellectually challenging • I'm not a formal person and will be as accessible as I can to all of you – my official office hours are proposed as Thursday 11-13 • But my informality doesn't mean I'm casual about what goes on in my class… • I want from my students to avoid missing lectures and actively participate in the practical work (if yes: there is compensation)

  7. Course Textbook • Let me check more carefully… • Come back in the next course

  8. [A parenthsesis: FME K4 Truck: new!] • Information Systems • Business Process Management • Business Informatics

  9. Information Systems (IS) • An Information System (IS) [source Wikipedia] • is the system of persons, data records and activities that process the data and information in a given organization, including manual processes or automated processes. Usually the term is used erroneously as a synonym for computer-based information systems, which is only the Information technologies component of an Information System • The study of Information Systems • originated as a sub-discipline of computer science, in an attempt to understand and rationalize the management of technology within organizations. It has matured into a major field of management, that is increasingly being emphasized as an important area of research in management studies, and is taught at all major universities and business schools in the world.Today, Information and Information technology have become the fifth major resource available to executives for shaping an organization, alongside people, money, material and machines.Many companies have created a position of Chief Information Officer (CIO) that sits on the executive board with the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating Officer (COO) and Chief Technical Officer (CTO).The CTO may also serve as CIO, and vice versa…

  10. Information Systems in their context

  11. Data transformation and dissemination IS Knowledge Data Information Person’s prior learning and experience IS: What is it? • An Information System (IS) is a set of people, procedures and resources that collects data which it disseminates and transforms • It is a system of communication between people and between business processes Source: U. Fuller (2008) http://www.cs.kent.ac.uk/teaching/08/modules/CO/3/21/lectures.html

  12. Enterprise Information Systems • Information technology is the hardware and software a business uses to achieve its objectives • An information system consists of components that support decision making and control, and help with analysis, visualization, product creation and process design and management • Information refers to data shaped into a meaningful and useful form • Data are streams of raw facts representing events and occurrences

  13. The triangle: data, information, knowledge • Data is one or more symbols that are used to represent something. They may or may not mean something to the observer. • Give examples of data • 6,602,224,175 • Information is data that has been processed to have meaning and value to the recipient • Give examples • Knowledge builds on information through learning, experience and reasoning • Give examples

  14. About data… you know something • New concepts in this course • Information and Knowledge • Business Processes (models)

  15. Information Systems thrive and transform the Enterprise World • In 2005, more wireless phone accounts were opened than telephone land lines installed • More than 35 million people receive their news online; 32 million Americans read blogs • Internet advertising continues to grow at more than 30 percent per year • New laws require businesses to store more data for longer periods

  16. The role of ISs in the modern Enterprise • Achieving operational excellence • Managing business processes • Developing new products and services • Attaining customer intimacy and service • Improving decision making • Promoting competitive advantage • Ensuring survival

  17. What is Digital information? Your opinion What is Knowledge? More: (Business) Information is…

  18. More: Content (and Documents) • A Document is a purposeful and self-contained collection of information • This definition focuses on the information content, not on the physical container or medium, format, or technology in which the information is conveyed • This broader definition includes information extracted from databases or applications, spreadsheets, printed or web forms, as well as traditional printed documents

  19. Start from an example: FME web site (let’s discuss what is about…)

  20. First Assignment • FME Web site: Recognize the System Parts • How a Web site works (as an IT)? • Serving needs? • Who is going to be served? • Create your “own” Course Web site by using Google tools • Next course: Please come with a short presentation

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