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ePay Services

City of Lincoln / Lancaster County Information Services Division. ePay Services. tlowe@ci.lincoln.ne.us Lincoln, NE USA www.ci.lincoln.ne.us. ePay Services. Initial Planning Process Banking Rules and Services Merchant Agreements Authentication Services e-Gov and ROI.

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ePay Services

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  1. City of Lincoln / Lancaster County Information Services Division ePay Services tlowe@ci.lincoln.ne.us Lincoln, NE USA www.ci.lincoln.ne.us

  2. ePay Services • Initial Planning Process • Banking Rules and Services • Merchant Agreements • Authentication Services • e-Gov and ROI

  3. Initial Planning Process • Prepare for negotiations (low fraud) • Collect data volumes/dollars/averages • Select a winner (simple application) • Parking Tickets • Build one e-processing module • For all platforms and applications • Tip: Never store credit card numbers

  4. Banking Rules and Services • Existing banking relationships • ACH, Checking, Credit Card, etc. • RFI not needed • Extension of credit card agreement • 24 or 48 hours for deposits ? • One e-pay account manager (Treasurer) • Incentive fees from bank • Contract back office services

  5. Merchant Agreements • MasterCard / Visa bylaws • Visa is the tougher of the two • Simplify the fee matrix • Waive set-up fees • Waive up stream charges • Terminal location is important (golf ex.) • Cash vs. Credit Card usage

  6. Authentication Services • VeriSign (one of many) • Payment processing (Payflow Pro) • Callable module that returns validation codes • Your application must do the updating to the databases • On-line Account Management • Transactions, Reports, Corrections, etc • Treasurer can reverse transactions

  7. e-Gov and ROI • What is the vision and goal of e-Gov? • To fee or not to fee, that is the question • e-Friendliest city ? • ROI (does not measure the right thing) • Measures dollars • Measures FTE reductions or avoidance • VALUE (measures the right thing) • Parks cost justifications ? • Economic development • Citizens perception of doing business with government

  8. How Payflow Pro Works Parking Ticket System Database Financial Networks Payment Processor Citizen TCP/IP SSL HTTPS VeriSign Payment Services InterLinc Payflow Pro uses a client/server architecture to transfer transaction data from you to the processing networks, and then returns the authorization results to you.

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