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Issues associated with instructional management by instructors of online instruction. Elaine McRobbie. Common Themes. Building community Time management Communication Technology. Building community. Encourage student emails Office hours and phone options Find ways to bond the students
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Issues associated with instructional management by instructors of onlineinstruction Elaine McRobbie
Common Themes • Building community • Time management • Communication • Technology.
Building community • Encourage student emails • Office hours and phone options • Find ways to bond the students • Photographs, bios, group projects • Face-to-face orientation • Threaded discussions
Time Management • Set expectations and rules for students and instructor • Use listservs or other forums • Instructor must set aside dedicated time for management issues
Communication • Times and dates for synchronous activities need to be clearly announced. • Clear and detailed instructions and expectations for online discussions need to be provided. • Instructors need to model expected behaviors • be cognizant of the several forms of online talk • control talk (providing guidelines and instructions) • humor (entertaining and lightening student spirits) • acronyms (eg IMHO – in my humble opinion; BTW – by the way) • emoticons (text cues to emotional states)
Technology • Know where to direct students having problems with the technology • Engage in training options • Boot camp • Face-to-face • Structured orientations
Issues associated with online programs & disciplines Mike Martin
Overview • Appropriateness • Faculty Readiness • Collaboration • Retention • Standards
Appropriateness • Chickens & Eggs • Disciplines & Programs • Tools ass. w/ discipline & its mastery • Can www facilitate? • If so, to what extent? • In part, whole, or complement • Don’t lose sight of learning objectives
Faculty Readiness • Culture & Background • Ready, retrain, or import • Resources & Approach • Publisher • Institution • Web • Professional Organizations • Grant-seeded initiatives • Homogeneity • Time & Incentives
Collaboration • Collaboratory • Library • Workspace • Professional Development • Utilize existing infrastructure • Cost-efficient • models online T&L • Transformative in regards to processes • Implicit training & marketing
people-to-people Communication, Groupware Services Distributed, media-rich information technology access to information access to facilities Interaction with the Physical World Digital Libraries, E-Pub Collaboratory http://www.scienceofcollaboratories.org/
Retention • Retention rate discrepancies • Nature of OL students • Background of OL faculty • Nature of OL learning • Maturity • Discipline technologies • Delivery method • Generational transitions
Standards • Accrediting commissions • Commitment, Best Practices • Principles, Guidelines • Content delivery • Objective mastery • By discipline? Delivery independent? • Transcript issues • Increasingly embedded, in “whole” or part
Issues related to institutional instructional infrastructure Sheri Barrett
Security • Certifications • Policies • Software options • Biometrics and other new trends
Bandwidth • Burgeoning need is overwhelming networks • PDAs, file sharing, VOIP, rich media • Ethernet switching, or Packeteer’s traffic management software possible solution options
Wireless vs. Wired • What to make available? • Security • Access Points • Appropriate policies
Strategic Planning • Systematic • Goal oriented, with performance measures • Continuous • Yearly updates • Deliberate • Decide where you want to go, don’t like technology drive the train
The Human Factor • Problems with Faculty motivation • How to push a boulder uphill • Training • Training • Training • Mentoring • Policy