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Greater Burlington Call Center Information

Greater Burlington Call Center Information. Available, educated and skilled workforce Strategic location and available buildings Reasonable costs of doing business and living Aggressive development attitude Quality K-12 education system Outstanding community college

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Greater Burlington Call Center Information

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  1. Greater BurlingtonCall Center Information

  2. Available, educated and skilled workforce Strategic location and available buildings Reasonable costs of doing business and living Aggressive development attitude Quality K-12 education system Outstanding community college State of the art medical center Quality of life Community Assets

  3. Laborshed

  4. 2003 report indicated 11,988 workers with customer service experience 4,004 indicate a willingness to change/enter employment Customer Care Center Workforce

  5. Demographics

  6. Demographics

  7. Employee Turnover

  8. Big River Resources planted roots in the Greater Burlington Community with an eye to the future.  Big River has benefited greatly by locating in a very supportive community that offers key items for long term success including: a highly skilled and qualified workforce, access to rail, highway, and river transportation networks, a very successful local community college (SCC), and a region with ample infrastructure. Edgar Seward, General Manager, Big River Resources, LLC (Ethanol Manufacturer) Testimonials A strong work ethic and a pride in craftsmanship define the workers of Southeast Iowa. They hold an appreciation for contributing to company success and community strength through participating in the workforce. Linda Gidley, Iowa Workforce Development

  9. We are extremely pleased with the quality of applicants for our various financial service positions. We have filled the vast majority of our openings with individuals from within a 30 mile radius of Burlington. This local pool of applicants are often equipped with at least two years of advanced education, sensitive to both external and internal customer service needs, and committed to adding value to our client services. Jim Olson, President and CEO, Great River Financial Group Testimonials This month we celebrated our first retirement in 6 years. We have an extremely committed workforce with a turnover ratio of less than 1%. Our employee average years of service is 18.3 years which ranges from 6 months to 45 years. That says a lot about our workforce and our community. Doug Martin, Vice President and General Manager, Tuthill Energy Systems (Large turbine engine manufacturer)

  10. Cost of Doing Business

  11. Wage ComparisonsSource = U.S. Department of Labor

  12. K-12 System Burlington Community Schools Sunnyside School (pictured above) is just one of the brand new elementary schools in Burlington. In 2003 the Burlington Community School District began work on a $40 million overhaul of the “Newer and Fewer” elementary school facilities that include Blackhawk, Corse, Grimes, Perkins, and Sunnyside elementary schools.

  13. Location, Location, Location

  14. Available Property Montgomery Ward Building 64,000 Square Feet 2700 Mount Pleasant Street Burlington, Iowa Several hundred parking spaces are available Festival Foods Building 52,468 Square Feet 3351 Agency Street Burlington, Iowa 467 parking spaces are available, including 15 handicap spaces Wal-Mart Building 44,460 Square Feet 3320 Agency Street Burlington, Iowa Approximately 265 parking spaces are available

  15. Available Property Hy-Vee Food Store 35,000 Square Feet 3150 Agency Street Burlington, Iowa Approximately 150 parking spaces are available Farm and Country Building 16,000 Square Feet 2700 Mount Pleasant Street Burlington, Iowa Several hundred parking spaces are available

  16. Grow Iowa Values Fund Iowa New Jobs Training Program Community Economic Betterment Account New Capital Investment Program Burlington Area Development Fund Burlington Sales Tax ED Fund Southeast Iowa Revolving Loan Program Enterprise Zone Incentives

  17. Great River Gateway • $5.25 million grant from Vision Iowa • $27 million total investment

  18. Aggressive Shell Building Program

  19. Keep us in mind for projects that might be a fit Provide us feedback on our suitability for “back office”/call center projects Greater Burlington Request

  20. Please visit us in Greater Burlington, Iowa For more information please contact: Dennis Hinkle, Vice President of Economic Development RiverPark Place, 610 N. 4th St., Ste 200, Burlington, Iowa 52601 319.752.6365 Dhinkle@growburlington.comwww.growburlington.com

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