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Lower Allen Township Public Safety Ad Hoc Committee. Developing a Strategic VisioN for the next 5-10 years. Welcome!. Director Holl. Original Scope of Proposed Topic areas to be considered by the Public Safety Ad Hoc Committee for all discipline’s recommendations:.
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Lower Allen Township Public Safety Ad Hoc Committee Developing a Strategic VisioN for the next 5-10 years
Welcome! Director Holl
Original Scope of Proposed Topic areas to be considered by the Public Safety Ad Hoc Committee for all discipline’s recommendations: • Staffing (Critical Component) • Training • Equipment • Technologies • Facilities (Funding of Consulting Study 2020?) • Regional Solutions and Partnerships?
Public Safety Technologies Equipment and Software that adds value to personnel performing their job responsibilities in a more efficient and cost-effective manner.
Public Safety Technologies • POLICE • Cody Records Management System • Used for crime and incident management reporting • The foundation of police incident reporting and analysis • CAD ( 911 Computer Aided Dispatch) ‘xMobile’ (county moving to Hexagon CAD and mobile by August 2020) • Provides for mobile dispatch and CAD to car communication • Police can also access Alpine Fire software for pre-plans and incident information • LPR (License Plate Readers – stationary system currently installed) • Used in investigations and feedback on expired registrations and wanted vehicles
POLICE - Future considerations: • Body CAMS with fully integrated Wi-Fi to car video systems • https://watchguardvideo.com/body-cameras/vista-wifi • As the public scrutiny of police increases and false claims are reported, it may become imperative for officers to document the validity of their behavior. • CrimeEye public area surveillance cameras • Adds to the ability to provide behavior observation for investigation and crime prevention in high risk targeted zones. • LPR System expansion to additional sites and mobile units • Other Mission specific applications TBD as evolved • GIS Mapping and analysis capabilities • Allows for the analysis of trends and better deployment of resources.
Public Safety Technologies • FIRE • Alpine RedNMX • Used for fire incident reporting • Used for monitoring calls for service and statuses • Used with a mobile App for call alerting and incident inf0rmation • Used for Fire preplans and inventory • Supports Codes Property Maintenance and Fire Inspection Program • CAD ‘MobileResponder’ (county moving to Hexagon CAD and mobile by August 2020) • Future considerations: • GIS Mapping and analysis capabilities
Public Safety Technologies • EMS • ESO • Patient Care Reporting (PCR) • Data Analysis • Performance Improvement • Revenue Recovery • CAD ‘MobileResponder’ (county moving to Hexagon CAD and mobile by August 2020) • EMS can also access Alpine Fire software for pre-plans and incident information • Future considerations: • GIS Mapping and analysis capabilities • Video Communication with Medical Direction
Planned Development Projections • The population increase per year is extrapolated, giving a predicted population of approximately 19,253 in 2021.
Staffing History vs. Dispatched Calls 1995-Present (Includes 2018) • Staffing (18% increase since 1995) • 1995 -18 • 2017 – 22 • Low – 17 in 2000 • High – 22 in 2018 • Dispatched Calls (229% increase since 1995) • 1995 5300 (low) • 2018 17448 (high)
IACP Ideal Ratio • The IACP (International Association of Chiefs of Police) recommends that 1/3 of an officer’s time be spent on responding to and handling calls for service or other “obligated” duties. The remaining 2/3 should be dedicated to administrative activities and proactive duties. • Thus, in accordance with industry standards, we should have 20 minutes per hours in obligated time, 40 minutes unobligated.
2021 Ratio With 2018 Staffing2 Officer Minimum Staffing per Shift, 3 Officer Most Frequent Level, 4 Officer Full Staff
2021 Planned Staffing Goal (20 Patrol Officers) • 3 Officer Minimum per Shift • 5 Officer Full Shift
What does this mean for the future? • If we continued to maintain 2018 staffing (2 officer minimum, 4 officer squads), in 2021 probability of saturation (POS) will be: • 87.2% POS 21% of the time. • 36.6% POS 40% of the time. • 13.4% POS 36% of the time • 4.3% NEVER this good. • With the recommended 5-officer squads with a 3-officer minimum: • 4.3% POS 36% of the time • 13.4% POS 40% of the time • 36.6% POS 21% of the time • 87.2% NEVER this bad.
What level of capability do we need to be prepared for? • What level of service? • Insurance Services Organization (ISO) requirements • Fire Suppression Rating Schedule - 2012 • Senate Resolution 6 Commission Report – 2018 • Standard of Cover • NFPA 1710 – Standard and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments • NFPA 1720 – Standard and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Volunteer Fire Departments • NFPA 1730 – Standard and Deployment of Fire Prevention Inspection and Code Enforcement, Plan Review, Investigation, and Public Education Operations
What level of capability do we need to be prepared for? (Source PA Senate SR-6) • Offensive Service Level 1 • Personnel Required - 15 • Equipment - 2 NFPA criteria engine (pumper), and one truck company (aerial or support truck) • Interior and Exterior Firefighting capabilities of both residential and commercial buildings. Vehicle rescue capabilities with power or no power equipment and provide Operations level Hazardous Materials Response. NFPA PPE/SCBA for each person. • Expectations - Ability to extinguish a fire and save life and property. The ability to perform and extricate a person from a motor vehicle efficiently. The ability to identify and provide operations level hazardous materials response. Arrive on scene within 9 minutes of dispatch, 90 percent of the time.
What level of capability do we need to be prepared for? (Source PA Senate SR-6) • Offensive Service Level 2 • Personnel required - 10 • Equipment - 2 NFPA criteria engine (pumper) • Interior Firefighting capabilities of room or contents and small buildings under 10,000 square feet. Vehicle rescue capabilities with power or no power equipment and provide Operations level Hazardous Materials Response. NFPA PPE/SCBA. • Expectations - Ability to extinguish a fire and save life and property. The ability to perform and extricate a person from a motor vehicle efficiently. The ability to identify and provide operations level hazardous materials response. Arrive on scene within 10 minutes of dispatch, 80 percent of the time.
What level of capability do we need to be prepared for? (Source PA Senate SR-6) • Offensive Service Level 3 • Personnel required – 6 • Equipment - One NFPA criteria engine (pumper) Interior Firefighting capabilities only of room or contents and small buildings under 5,000 square feet. Also, vehicle extrication capabilities with little or no power equipment. NFPA PPE/SCBA. • Expectations - Ability to extinguish a fire and save life and property. The ability to extricate a person from a motor vehicle efficiently. Respond within 9 minutes, plus travel time.
What level of capability do we need to be prepared for? (Source PA Senate SR-6) • Offensive Service Level 4 • Personnel required – 4 • Equipment – One NFPA criteria engine (pumper) • Exterior Defensive Firefighting capabilities only • Expectations – Protect surrounding exposures, loss of involved property – NO TIME LIMITS
Call Volume Trends 2015 to 2019 January 1, 2019 to June 30, 2019 1866 Calls54% of the volume for 2018
Township Factors Causing Increases • EMS calls increased 17.98% 2015 to 2018 • Population increased 5.16% 2015 to 2018 • Arcona is a population increase (3000+) within 10-20 years • Commercial Development • State Prison • Increased highway traffic congestion – Rt.15, I-83, Rt.581 • What is the impact for EMS? • +Increased Demands for Service with +Increased Call Volume
The Boomers – Looking to the future… • 28% of the population Ages 54-72 • 10,000 Baby Boomers reach retirement age daily until 2030 • Americans 65 and older will double from 46 million today to over 98 million by 2060 • Nursing home care, 1.3 million in 2010 estimated to be 2.3 million in 2030
EMS Unavailable to Provide Service Impacts • 2018 • 389 missed responses • 2019 January 1 to May 31 • 253 missed responses • Will exceed 2018 totals at the current rate with current staffing and deployment strategy
Levels of Service (LOS) Criteria for public safety disciplines
Level of Service and Factors Affecting LOS • Highway Definition: • LOS is a scale which defines the operating conditions on highways. It is a measure of the restrictive effects of the increased volume, level of service as proposed by manual ranges from A to F where A is ideal level and F is worst level of service. • Fiscal impact is always a consideration of LOS in terms of SAFETY and Acceptability. • Applicability to Public Safety • LOS can be applied to Public Safety Services as well. • Increased volume in calls for service is a measures of decreases in response time to provide critical emergency services in a timely manner. • It can be viewed as a “how long do you want to wait factor”? (WF) • What is acceptable to police, fire, or EMS responses?
POLICE LOS Levels A-F (Refer to Handout for Narratives) • A = Ideal ratio of 1/3 obligated time, 2/3 unobligated time maintained or exceeded 24/7, 365. • B = Able to maintain ideal ratio of 1/3 obligated time, 2/3 unobligated when at full staffing. • C = Able to maintain less-than-ideal ratio of 1/2 obligated time, 1/2 unobligated when at full staffing. • D = Unobligated time routinely less than 1/3 of total time. • E = Negative on unobligated time. • F = Negative on unobligated time.
POLICE DEPARTMENT GOAL • 5-patrol officers per platoon by 2021 to maintain LOS C. This is achieved by adding 1 officer in 2020 and 1 in 2021 to cover the increased demand for services that currently exist. LOS C is then maintained until 2026 depending upon real experience as Arcona and other development projects proceed. • Beginning in 2022 the prognosis becomes more dismal with level of service possibly dropping to LOS D by 2026 if additional officers are not added.
FIRE LOS Levels A-F (Refer to Handout for Narratives) • A = NFPA 1710 – Career Fire Department (High Hazard Occupancy Interior Firefighting Response) • B = NFPA 1710 – Career Fire Department (Apartment/Strip Mall Occupancy Interior Firefighting Response) • C = NFPA 1720 – Combination/Volunteer Fire Department (Residential and Commercial Occupancy Interior Firefighting Response) (Meets current ISO requirements) • D = All Volunteer Fire Department (Residential/Small Commercial Occupancy Interior Firefighting Response) (Possible increase in ISO rating) • E = All Volunteer Fire Department (Residential Occupancy Interior Firefighting Response) (Small Fire involving Room and Contents) (Increase in ISO Rating) • F = All Volunteer Fire Department (Exterior Firefighting Response) (Protection of Exposures and Loss of Fire Building) (Increase in ISO Rating)
FIRE LOS Chart NFPA Standard 1710 – 2016 Edition Operating Unit Staffing April 2010 - NIST Report on Fireground Field Experiments – Four person crews the most efficient and effective for Residential Fires.
FIRE LOS Chart NFPA Standard 1710 – 2016 Edition 1st Alarm Minimum Staffing and Capabilities
Fire LOS GOAL • Comprehensive Recruitment and Retention effort to increase number of Volunteers and Live-Ins. • Increase base salary for Public Safety Officers based upon Qualifications/Responsibilities • Multi-Disciplined force (Fire, EMS, CSO, Fire Prevention, Fire Code Enforcement, and Property Maintenance Enforcement) • Provide consistent 24/7 Fire Protection with 1 PSO on-duty at all times. • Hire 2 more PSOs to provide qualified Driver/Operators for Fire Protection in Lower Allen Township. (accomplishes minimum staffing of 1 PSO/shift 24/7/365 adjusted for shift relief factor)
EMS LOS criteria (Refer to Handout for narratives) • A = Response times less than 4 minutes in Lower Allen Township. EMS resources can fulfill all emergency request for service 100% of the time. • B - Possesses the personnel and resources to meet the needs of the residents in all areas of EMS (Public Health, Health Care and Public Safety) 90% of the time. • C = Basic Life Support and Advanced Life Support services have resources to meet the demands during peak hours 80% of the time. • D = Limited resources resulting in a high missed call volume during peak hours of demand. • E = Centralized with response times exceeding 12 minutes. • F = Emergency Medical Services are not provided by Lower Allen Township. Emergency Medical Services are contracted with a non-township agency with loss of management and quality assurance control.
EMS Clinical Care LOS GOAL • Increased hours of Operation to Reach Service at LOS C, currently a LOS D • Increased Flexibility to LOS C, i.e.: • ALS to 24-hour squad (Single provider) • 1 BLS 24 hours • 1 IALS 12 hours • Extend 12-hour IALS hours of operation based on data
Needed to Maintain and Meet Level of Service Maintain current Level D Service Achieve LevelC Service 4 AEMT FTE’s Expanded part-time staff Staff Retention Salary Scale Benefits • 1 Full-time Paramedic • Expanded part-time staff • Staff Retention • Salary Scale • Benefits
Comprehensive preparedness Guide (CPG) 201 https://www.fema.gov/media-library-data/1527613746699-fa31d9ade55988da1293192f1b18f4e3/CPG201Final20180525_508c.pdf
Considerations and Concerns of Committee for meeting LOS goals? Committee discussion toward possible recommendations
Ad Hoc Committee GOAL to develop a Public Safety Comprehensive/strategic Plan by September 2019