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Supply chain Management. Vår planering och varuflöde. 3 länder 6-månaders rullande översikter Planerings system A3. M-råd P-råd. M-råd P-råd. Planering. Inköp. Leverantör. Transportör. Lager. Transportör. KUND. 75-80 % Koncern -Tyskland, Österrike Kina, Schweiz USA.
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Vår planering och varuflöde 3 länder 6-månaders rullande översikter Planerings system A3 M-råd P-råd M-råd P-råd Planering Inköp Leverantör Transportör Lager Transportör KUND 75-80 % Koncern -Tyskland, Österrike Kina, Schweiz USA Mål 95 % Servicegrad Mål kundnöjdhet > 4,5 Mål 95 % Servicegrad
Inkommande leveranser STIHL DE STIHL USA STIHL CH VIKING AU STIHL CHINA Externa lev. 115 000 st produkter 500 000 st tillbehör,svärd o kedjor 310 000 st reservdelar Antal leveranser 1300-1400 st Antal pallar 7500-8000 st LAGER Orderrader produkter 50 000 st Orderrader övrigt 340 000 st Mål produktivitet > 16/hour
Utgående leveranser LAGER Danmark Följesedlar: 15 000 st Kunder: 130 Norge Följesedlar: 28 000 st Kunder: 330 Sverige Följesedlar: 25 000 st Kunder: 380 Servicegrad mål > 95 % Danske Fragtmaend Tollpost DHL Täckning dag 1 100 % Täckning dag 1 60-70 % Täckning dag 1 70-80 %
Utmaningar • Ledtider USA, KINA, Thailand prognosbaserade inköp • Norge utanför EU- hantering Tull och Moms • Starka säsongsvariationer • 3 länders planeringar skall samordnas • Kommunikation internt marknad och försäljning-logistik • Lageromsättning > 5 ggr-> servicegrad produkttillgänglighet > 95 % • Press att rationalisera logistikkostnader • Vara bästa samarbetspartnern i branschen
Order inkommande-Utmaning Fax telefon Order 40 000 st 55 % EDI och Internet Order 33 000 st 45 % Mål > 70 %
Warehouse locations of sales subsidiaries (VG) in Europe Norway Sweden Denmark Great Britain 19 more warehouse locations outside of Europe Germany Benelux Poland Czech Rep. Ukraine STIHL LB France Switzerland Austria Hungary Romania Spain Portugal Italia Bulgaria Greece STIHL subsidiary with warehouse
Driving force of current development • Strong increase in amount and range of products (new products and new emission regulations) • High and increasing percentage of slow-movers • Storage of the complete STIHL product range over 2 warehouse stages • High and increasing percentage of high volume products in the STIHL product range (e.g. FS, forestry, RE) • Reduction of stocks at the dealerships continues • Partly shorter product lifetime cycles result in higher needs for warehouse capacity for spare parts • Sales subsidiary warehouses are defined by country borders not by logistical accessibility
Objectives • Prevention or delay of extensions of sales subsidiary warehouses • Reduction of logistics cost percentage • Securing of current service level for our dealers and their satisfaction • Maintain the principle of decentralized order processing and market cultivation • Creation of competitive advantages through cost efficient logistic processes
Optimization number of warehouse locations Reduction of order lead times Approaches for Europe • Grouping slow-movers • Expansion direct delivery Demand with continuation of current logistic system in 2017 Current demandPallet- and Bin storage 2007 Capacity demand
Splitting the logistics of palletized and bin goods • Bin goods (parcel service 24h)* • Palletized goods(part-load-traffic 24h) * partly express delivery • Bundling of slow-movers (SP/Accessories/Forestry) in only one central warehouse location is enough for proper supply • Totally different needs for transportation and warehouse processing for palletized goods than for bin goods
Direct delivery of defined palletized goods* from 2 warehouse locations to the dealers Schweden Norway Sweden * VIKING and high volume STIHL machines Denmark RL Straßburg Great Britain Benelux DB whole year Germany Poland DB pre-delivery Ukraine Czech Rep. France RL East-Europe STIHL LB Switzerland Austria Hungary DB whole year Romania DB pre-delivery Spain Portugal Bulgaria Rest Italia Greece DB – direct delivery
Direct delivery of slow-movers* from D7 to the dealers Norway * Bin goods STIHL + VIKING (SP,...,) Sweden Dealer delivery* by parcel service Denmark Great Britain within 24h Benelux Germany Poland within 24h/48h Ukraine Czech Rep. France STIHL LB within 24h/48h/96h Switzerland Austria Hungary Romania * Delivery concept has to be worked out in detail Spain Portugal Bulgaria Italia Greece • By using Express-Services a delivery to dealers inside the EU is possible within 24h