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unified GIS. agenda. Agenda Project Overview Solution Architecture Business Benefits. project overview. What are the Business Driver?. What has been deployed. Project Execution Strategy. Ensures network infrastructure is “service ready” to support provisioning.
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agenda Agenda • Project Overview • Solution Architecture • Business Benefits
Ensures network infrastructure is “service ready” to support provisioning Utilization of network inventory data for operational control and response to network failures Support planning, construction and maintenance of the access and core networks UGIS eTOM Positioning Customer Strategy, Infrastructure & Product Operations Fulfillment Assurance Billing Strategy & Infrastructure Product Operations Commit Lifecycle Lifecycle Support and Management Management Readiness Marketing & Offer Mgmt Customer Relationship Mgmt Operations Support & Readiness Fulfillment & Assurance Service Mgmt & Operations Service Development & Mgmt Strategy & Infrastructure Lifecycle Resource Development and Mgmt Resource Mgmt & Operations (Application, Computing and Network) (Application, Computing and Network) Supplier/Partner Relationship Mgmt Supply Chain Development & Mgmt
MPlanet Metasolv SCM SMS GPS e-CRM FMS Unified GIS Solution Architecture Integrating Systems Business Intelligence B i l l i n g Order Mgmt Unified GIS Business Process
Hardware Architecture Thin Citrix Clients Citrix Application Servers Job Mgmt Servers, for redundancy Bharti WAN Internet / INTRANET Bearer Manager servers Web Servers Internet / Smallworld Database Servers & Oracle Servers SW Load Balancer: IBM Edge server on Wintel Server. Wireless Network Planners Citrix Mplanet Application Servers Magik NIG EIS image/Application Servers Bharti WAN SAN Switch SAN Switch PNI Master Database PNI Master Database Server Mplanet Oracle Server Server Mplanet Database on SAN PNI Master Database (VMDS) on SAN
Customer Lifecycle Management v v v Order Entry Feasibility Resource Allocation Work-order Unified GIS Customer Care Installation Fault Mgmt Activation Change Mgmt
Customer Feasibility Before After UGIS Feasibility Response Time in Days Enterprise Feasibility Cost Retail Feasibility Cost
Empowerment through Automation Field Force • Response from UGIS Send SMS TAG <NE NAME> to nnnn