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Millennium Upgrades Stats and Strategies

Millennium Upgrades Stats and Strategies. Deb Seale Upgrade Center Director/Strategist. Agenda. Update on Release 2007 Upgrade Stats Upgrade and CSP Strategies Upgrade Center Support Options. Update on Release 2007. Available November 2006. Who’s Up and Running. 10 Clients In Production

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Millennium Upgrades Stats and Strategies

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  1. Millennium UpgradesStats and Strategies Deb Seale Upgrade Center Director/Strategist

  2. Agenda • Update on Release 2007 • Upgrade Stats • Upgrade and CSP Strategies • Upgrade Center Support Options

  3. Update on Release 2007 Available November 2006

  4. Who’s Up and Running • 10 Clients In Production • Northwestern Memorial Hospital (11/12/06)* • Vision Center – demonstrated at HIMSS* • Children’s Hospital Boston (2/18/07)* • Cerner Healthe Clinic (2/23/07)* • Seton Family of Hospitals (3/26/07) • University Medical Center (3/31/07) • Dartmouth-Hitchcock Medical Center (4/12/07) • Clarian Health Partners (4/14/07) • Regional Medical Laboratories, Inc (4/14/07) • Central Sydney Area Health Service • Includes both AIX and VMS operating systems • All Millennium solutions running at one or more sites *Release Test Partners

  5. 2007 Upgrades in Process • 7 clients have completed 2nd mock • 39 have installed and are testing So start your upgrade and dance to the Millennium Rock

  6. Upgrade Stats

  7. Which Piece Are You?

  8. Average Length of UpgradesInstall to Production

  9. Upgrade and CSP Strategies

  10. Upgrading from 2003 or Later • Review technology requirements for the release and develop the project plan • Install all packages necessary for upgrade into a full production copy • Complete regression testing and issue resolution • If the upgrade is going to take more than 90 days, take the latest CSP before starting integration testing • Complete integration test • Install all packages necessary for upgrade into another full copy of production. Treat as a practice for production • Upgrade production

  11. Upgrade Timeline

  12. Upgrading with Enhancements Upgraded Production Like for Like Enhancements or Add’l Capabilities Production Upgrade Domain Dry Run for Production Upgrade Testing Initial Install Full Production Copy Full Production Copy Design Build Test Train Build Domain Enhancements or additional Millennium capabilities Reference Data Copy

  13. Putting in CSPs • CSPs primarily contain corrections • Mock and Roll • Install (mock) into a full copy of production • Regression test, issue resolution • If the CSP is going to take more than 60 days to get to production, take the latest CSP before integration testing • Integration Test • Roll to production

  14. CSP Timeline

  15. Future Direction“Mock and Roll” that Upgrade • Upgrades will start to move in the direction of the CSP strategy. • Testing timeframe will be the primary driver for the time it takes to upgrade • Technical expertise is a requirement since there will only be one installation before production • Technical tools continue to evolve, decreasing the need for multiple practice runs • Cerner’s focus on delivering quality software is also a contributing factor • This process is being piloted by the Upgrade Center and CernerWorks

  16. Mock and Roll Upgrade

  17. Upgrade Support Options

  18. Introducing the Upgrade Center • An organization totally focused on upgrades • Upgrading clients since June 2005 • Over 50 upgrades since team formed • Repeat clients • Team composed of • Strategists • Engagement Leaders • Integration Architects • Solution Architects • Solution Delivery Consultants • Technical Director • System Engineers

  19. Upgrade Strategists • Provide upgrade process knowledge transfer to clients and associates • Facilitate 5 – 6 conference calls during the upgrade project, no charge • Own the Upgrade Guides on cerner.com • Develop upgrade methodology for MethodM • Own the Millennium Release Upgrade Community • Participate in the Passivity Board and Service Package Exception Board • Each strategist supports a group of states • Contact at upgradereviews@cerner.com

  20. Upgrade Center Services • Project Management • Test Script Design • Test Execution • Issue Management • Technical Services • Experienced with 2007 • Began testing the release in July 2006 • Have 15 upgrades underway • Recently completed Clarian Health Partners in conjunction with CernerWorks • Speed to Value • Upgrades completed about 30 days faster than projects done outside of the Upgrade Center • Contact • Steve Eckman, Director • Deb Seale, Director/Strategist • Todd Lathrop, Sales Leader

  21. Shake, Rattle, and Roll Questions?

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