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Digital Special! Mapping digital s pecialities and structures Sharing experiences Examples of successful partnering How to win a digital pitch Defining centres of excellence. What you need in front of you A piece of white paper A p en
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Digital Special! Mapping digital specialities and structures Sharingexperiences Examplesofsuccessfulpartnering Howtowin a digital pitch Definingcentresofexcellence
Whatyouneed in front ofyou A pieceofwhite paper A pen Paper to be handed in. No foul language!
Questionnaire Total numberofpeople in the digital sectionofyouragency: 2 – 180 people (5% - 100%)
Questionnaire Howmuchofyourrevenuecomes from the digital space? (in %) 2% – 100% 46%
Questionnaire Within the nexttwoyears, do youexpectthatnumberto Increase? Decrease?
Questionnaire Within the nexttwoyears, do youexpectthatnumberto INCREASE
Questionnaire Within the nexttwoyears, do youexpectthatnumberto EXPLODE
Questionnaire Whatwillincrease? Pleasenamethreethings
Questionnaire Howmuchofyour digital revenues do youcurrentlyoutsource? 0 – 100% 27%
Questionnaire What do yououtsource? Pleasenamethreethings
Outsource Questionnaire SUI FIN RUS Analogue Digital AUS SER IRE GER ROM NOR SWE IND GBR CAN NETH SING Inhouse
Questionnaire What is it thatyou do best? Pleasenameuptofivethings Please try to rate howgoodyouare (on a scale 1-10, where 10 is excellent)
Questionnaire What is the general area thatyourclientsarehavingdifficultyunderstanding in the digital world? ”mobile strategy and technical limitations thatareinvolvedaroundthis” ”social media integration & mobile” ”howtoeffectivelyuse social media as part oftheir digital mix” ”the connectedworld and all the new devices”
Questionnaire What is the general area thatyourclientsarehavingdifficultyunderstanding in the digital world? ”theystill do not percievedigital as an inte-gratedpart oftheircommunication and advertising, butrathersomething ”down the hall”” ”howto make moneywith digital, howtoorganize the right IT development process (BRD, etc)”
Questionnaire What is the general area thatyourclientsarehavingdifficultyunderstanding in the digital world? ”on-going corrections. Customersdon’trealizethat “small” corrections in a digital campaigncanhavelargeeffects on the back-end programming. Theytendtothinkofcorrections the same way as for print campaigns, hencethatit’seasyto make corrections all the waythrough the launch.”
Questionnaire What is the general area thatyourclientsarehavingdifficultyunderstanding in the digital world? ”the data blizzard”
Questionnaire What is the general area thatyourclientsarehavingdifficultyunderstanding in the digital world? "ALL"
Questionnaire What is the general area thatyourclientsarehavingdifficultyunderstanding in the digital world? Social media and mobile strategies Howto make money on digital Productioncost and development Data handling Expectations
Questionnaire Howdidyouaddressthis and wouldyou be willingtosharethis at the Dublin conference? ”try toeducate and be veryspecific” ”it’san on-going communication and “education” of the customers” ”wetrainthem, prepareconcepts, training materials, workshops, white paper, conferences, methodologies, checklist, dashboards….:=)”
Questionnaire Howdidyouaddressthis and wouldyou be willingtosharethis at the Dublin conference? ”wenormallyhaveone on one sessions withclientstoalleviate the stress and build the bridge betweentheirlimitedknowledge and ourunderstanding”
Questionnaire Howdidyouaddressthis and wouldyou be willingtosharethis at the Dublin conference? ”wepresent this as part of an integratedstrategy for garnering loyalty” ”wearehunting the right people (withknowledge in IT/programming and marketing) tosay the right wordstoclient”
Questionnaire Howdidyouaddressthis and wouldyou be willingtosharethis at the Dublin conference? ”wehave a digital plannerthatcanansweranything. Heknowshow the universewasborn, whowillwin the next eurovision songcontest and whethermuhammodwas a great guy.”
Questionnaire Howdidyouaddressthis and wouldyou be willingtosharethis at the Dublin conference? Education Back-door strategy Getting the right people Patience
Questionnaire How do you set prices for digital? Fixedprojectfee Rate card Per hour
Questionnaire How do you set prices for digital? ”wecharge in different ways – weballpark a quote at the start, split by hours for each part of the project, and weusuallyinvoice the client for 100% of the quote, butwewillestimate and charge for changerequests. There is no real difference in pricebetween digital rates and offline rates, just the scopeof the projects.
Questionnaire How do you set prices for digital? Hourly rates €19,50 - €145
Questionnaire Do the prices for digital differ from yourother rates? Cheaper The same Moreexpensive