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Hello from Roskilde in Denmark Devon. 14.-18. september 2009

Hello from Roskilde in Denmark Devon. 14.-18. september 2009. By Lis Pedersen and Hanne Bjørn Roskilde Libraries. Content. Meet the girls? Lets have a look at Roskilde, Denmark Roskilde Libraries (quick view) Seniors in Denmark and Roskilde borger.dk (National citizen service portal)

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Hello from Roskilde in Denmark Devon. 14.-18. september 2009

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  1. Hello from Roskilde in Denmark Devon. 14.-18. september 2009 By Lis Pedersen and Hanne Bjørn Roskilde Libraries

  2. Content • Meet the girls? • Lets have a look at Roskilde, Denmark • Roskilde Libraries (quick view) • Seniors in Denmark and Roskilde • borger.dk (National citizen service portal) • “Learn more about IT” • (Ageforce) • Questions? :

  3. 35 years in Roskilde Library Work Areas: Teaching legal information (on location and online) Digital Ressource Group Digital Taskforce (new) Timetable organiser Virtual Reference Library (www.biblioteksvagten.dk) Lis Also Likes : Instructing users Writing book reviews for the National Library Review Catalogue Lis

  4. Hanne Hanne Also likes: Games Social media and all other kinds of web stuff Gadgets 4 years in Roskilde LibraryTeaching (library users and colleagues)Mobile Multimedia LabDigital Trainer (borger.dk)Virtual reference (biblioteksvagten.dk)English for EverybodyThe Digital Citizen Program

  5. Martin Campostrini Project manager, Denmark Works with web technologies and developement • Web development • Ageforce – social technology Anne Katrine Susanne

  6. Denmark ..and Roskilde

  7. Demographics - Denmark Population:5,5 mill. (July 2008 est.) Age structure:0-14 years: 18.4% 15-64 years: 65.9% 65 years and over: 15.7%

  8. More demographics Labor force:2.86 million (2007) Unemployment rate:4,5.% (2008) Telephones - mobile cellular:6,9 million (2009) Internet users – all families:78 % (2007)

  9. Region Sealand Service area - region: Covers 14 municipalities 90+ libraries and mobile libraries 500.000+ citizens

  10. Roskilde Municipality • 84.000 inhabitants

  11. Roskilde Cathedral

  12. The Vikings and their ships

  13. Roskilde University

  14. Roskilde Festival

  15. Roskilde Library

  16. Roskilde Libraries

  17. Roskilde Public Libraries in figures • 731.000 items in stock • 1.5 mill. total lending • 600.000 visits to the library • 500.000 visits to the homepage • 70 PC’s – with internet access • More than 15.000 participants to the cultural event in the library • 104 fulltime staff

  18. Roskilde Libraries: 5 branches + 1 mobile library The mobile library serves The outskirts

  19. Information desk

  20. English for everybody

  21. New material – own import

  22. Reading

  23. Studying

  24. The Internet café wizz

  25. Seniors in Denmark • Change in age distribution in Denmark: Until 2025 the number of citizens of 64 or older will increase by 40 %. In the same period the number of people in the working age between 18 and 64 will decrease by 5 %. This development sets a new frame for our welfare society.

  26. Present Senior services in Roskilde: • Internet cafe • Introductions to internet / SMS etc • Assistance in using internet and pc • Events • Home delivery • Local history department

  27. More present Senior services: • Audio books for people with reading disability • Audio newspapers • Books in large print Mediating external services from • National library for the blind and people with neading disabilities (NOTA) • E 17 – portal for people with reading disabilities

  28. Projects aimed at seniors • Projects dealing with creating specific services for seniros • The 50+ Program (cross-organisational idea genration ) • The Digital Citizen • AgeForce • Learn more about IT • Introductions to borger.dk

  29. 3 (Senior Projects)

  30. Ageforce.dk

  31. Allowing people in Roskilde to connect and meet • creating a context for the users via a physical and a virtual platform • making the users create the content • Letting 50+ citizens • obtain a better quality of life for themselves and others • contribute positively to a democratic development of the local community

  32. Borger.dk

  33. A National Portal creating ONE entrance to websites produced by ”public Denmark” National digitalisation strategy up till 2012: • Providing easy internet access to ALL information from state, region and municipality. • Providing digital self-service solutions to ensure easy communication with public offices

  34. The Libraries role • Spreading the news – ”do you know borger.dk” • Teaching library users how to exploit the possibilities of self-service ”did you know that you can do this yourself when it suits you?” • Helping reduce the gap between the digital A and B team

  35. The borger.dk network 2 parallel networks: Librarians Citizen Service Departments Libraries play a major role in bringinge borger.dk to danish citizens. Libraries are for everybody Libraries are considered neutral partners.

  36. Learn more about IT • An educational project • A network of libraries and other educational organisations Aim: To raise the average IT skill level of Danish citizens To create IT course material in such a way that it can be re-used by others

  37. The back-bone of the network is a shared approach to teaching IT to absolute beginners. Most important points in this approach is: • Focus on teaching concepts rather than details • Understanding – NOT remembering • NO computers

  38. That’s all folks Thank you for yourattention

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