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Companies mainly use VoIP for voice conversation; on the other hand, SIP Trunking is a unified communications protocol that can handle video, voice, or instant messaging communications. However, the business stays confused regarding which one to choose between two technology. The above presentation clears the difference between SIP Trunking vs. VoIP.
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Difference Between SIP Trunking and VoIP
VoIP and SIP are both business communication protocols which have their pros and cons. While implementing a communication system, it is important to understand your business requirements.
What Is Voice Over Internet Protocol (VoIP)? VoIP stands for Voice Over Internet Protocol, which is a communication solution in which the voice is converted into data packets and sent over the internet. Many organizations are opting for VoIP technology to grow their business and make their communication process more manageable.
What Is SIP Trunking? SIP stands for Session Internet Protocol, which is one of the business communication protocols used to implement VoIP. SIP Trunking is a communication protocol that facilitates internet calling with support of transferring messages, multimedia content, and large files.
Businesses are using both SIP trunking and VoIP communication technologies to connect with their customers and clients. Using SIP trunking or VoIP comes with perks, and in this presentation, we will discuss them so that you can make an informed decision.
1. Role VoIP enables the business to make or receive calls via the internet, which is much cheaper as compared to the traditional communication system. SIP is an application layer protocol that is utilized to set up the calls over the internet. It changes and ends the multi-media sessions when required.
2. Capability VoIP can send only the voice messages over the internet. SIP can convey all types of media, not merely voice messages.
3. Type Of Handset VoIP handsets are also known as VoIP or IP phone. VoIP phones should be connected with the company network (internet) which allows the businesses to connect to the remotely located employees at lower cost. SIP phones can function without a PC. They need a modem to keep working. Instead of buying separate voice and data plans, with SIP phone systems businesses need to only pay for a single communication service.
4. Traffic Management VoIP manages to filter, arrange, and route traffic from one central network to another. The process helps the business to transfer the calls to the potential agents quickly according to the requirement. SIP trunking protocol utilizes a peer to peer style system. This system helps the business to handle a large bundle of information transfer.
What To Choose SIP Trunking Or VoIP? SIP Trunking and VoIP are two big techniques used by businesses for communication purposes. There is no such comparison between the two. But the capabilities offered by SIP make the communication effective. The benefits it holds, such as cost-effective nature, help the business to expand its services. Hence, it's easy to decide which technology is better depending on the company budget and requirements.
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Reference VoIP vs SIP Trunking Comparison: What’s the Difference? Image Credits: Shutterstock