Creating Psychological Safety in the Workplace

1. Creating Psychological Safety in Creating Psychological Safety in the Workplace the Workplace

2. Overview Overview Program outline: Program outline: • The “One-Day Psychological Safety for Managers” program is a comprehensive workshop designed to equip managers with the essential knowledge and practical skills needed to cultivate psychological safety within their teams and organisations. • Throughout this intensive one-day session, participants will delve into the core concepts of psychological safety, exploring its theoretical foundations and understanding its vital role in promoting team performance, innovation, and employee well-being. Creating Psychological Safety in the Workplace 2

3. Overview cont. Overview cont. • The program will empower managers to recognise the signs of psychological safety and address common barriers that hinder open communication and trust. They will explore their pivotal role in creating a safe and inclusive workplace culture, learning from real-world case studies and interactive discussions. Practical exercises will foster trust, empathy, and active listening skills. • Furthermore, the workshop will delve into topics like diversity, inclusion, risk-taking, and conflict resolution, offering tools and strategies to create a supportive environment where employees feel heard and valued. Participants will leave with actionable insights, a commitment to change, and a clear action plan to implement within their teams, fostering psychological safety and contributing to a healthier, more productive workplace. Creating Psychological Safety in the Workplace 3

4. Objectives Objectives • Understand the concept of psychological safety and its significance in the workplace. • Identify the theoretical foundations and benefits of psychological safety for both individuals and teams. • Recognise the impact of an unsafe work environment and common barriers to psychological safety. • Explore the role of managers in fostering psychological safety within their teams. • Learn strategies to build trust and rapport among team members. • Engage in practical exercises to apply trust-building techniques. Creating Psychological Safety in the Workplace 4

5. Objectives cont. Objectives cont. • Explore the relationship between diversity, inclusion, and psychological safety. • Acknowledge and address unconscious bias in the workplace. • Discover strategies for creating inclusive work environments that promote psychological safety. • Participate in a workshop activity to raise awareness of unconscious bias. • Learn how to encourage employee voice and ideas. • Explore tools and methods for measuring and monitoring psychological safety. • Develop an action plan with personal and team goals for implementing psychological safety strategies. Creating Psychological Safety in the Workplace 5

6. MODULE ONE: INTRODUCTION TO PSYCHOLOGICAL MODULE ONE: INTRODUCTION TO PSYCHOLOGICAL SAFETY SAFETY • Welcome and Opening Remarks • Icebreaker: Building Trust and Openness • Importance of Psychological Safety in the Workplace

7. MODULE TWO: UNDERSTANDING PSYCHOLOGICAL MODULE TWO: UNDERSTANDING PSYCHOLOGICAL SAFETY SAFETY • Defining Psychological Safety • Research and Theoretical Foundations • Benefits of a Psychologically Safe Workplace • Recognizing the Impact of Unsafe Environments

8. MODULE THREE: THE MANAGER'S ROLE MODULE THREE: THE MANAGER'S ROLE • The Manager’s Influence on Psychological Safety • Setting the Tone: Leading by Example • Interactive Discussion: Managerial Approaches and Impact • Case Studies: Effective vs. Ineffective Managerial Responses

9. MODULE FOUR : BUILDING TRUST AND RAPPORT MODULE FOUR : BUILDING TRUST AND RAPPORT • The Role of Trust in Psychological Safety • Strategies for Building and Maintaining Trust • Active Listening and Empathetic Communication • Practical Exercises: Trust-Building Scenarios

10. MODULE FIVE: FOSTERING INCLUSIVITY MODULE FIVE: FOSTERING INCLUSIVITY • Diversity and Inclusion: An Integral Part of Safety • Recognizing Unconscious Bias • Strategies for Creating Inclusive Work Environments • Workshop Activity: Unconscious Bias Awareness