Theory of CONCERTIVE CONTROL

1. Theory of CONCERTIVE CONTROL Chapter 6 Anya Nazaroff

2. Before Concertive Control Theory… • Simple Control • Technological Control • Bureaucratic Control

3. Examples: • Bureaucratic Control: Entourage: Ari Gold • Simple Control: Family Guy Clip

4. 3 Elements of Concertive Control • Control • Identification • Discipline

5. Concertive Control CONTROL • Control shifts from management to workers • Workers create rules and norms • Management provides value-based corporate vision that team members use that guide their day-to-day action Definition on page 111

6. Concertive Control INDENTIFICATION • Perception of oneness • Person defines him/her self in which he/she is a member Definition on page 111

7. Concertive Control DISCIPLINE • Work groups develop techniques to reward or punish behavior that deviates from the values identified by the work group. Definition on page 111

8. Miller, Katherine. Critical Approaches. Organizational Communication Approaches and Processes. Fifth Edition. Uhl, Lyn 2006. Pp. 110-112