MGMT 570 Inspiring Minds/uophelp.com

1. MGMT 570 Inspiring Minds/uophelp.com For more course tutorials visit www.uophelp.com

2. MGMT 570 Course Project (Managing Conflict in the Workplace) For more course tutorials visit www.uophelp.com • MGMT 570 SESSION PROJECT GUIDELINES • The purpose of this preparation guide is to provide you with some direction concerning the content, process, and structure of your final class project. In the sections below is some helpful information that will prove valuable with respect to facilitating your completion of a Course Project reflective of the high standards of quality work and personal learning that should be the aim of each participant in the course.

3. MGMT 570 Entire Course For more course tutorials visit www.uophelp.com • MGMT 570 Week 1 DQ 1 Conflict Examples in the Workplace • MGMT 570 Week 1 DQ 2 Confrontation Versus Cooperation • MGMT 570 Week 2 Homework LSI Conflict Paper • MGMT 520 Week 2 DQ 1 Power, Rights, and Interests • MGMT 570 Week 2 DQ 1 Choosing Your Approach to Resolving Conflict • MGMT 570 Week 2 DQ 2 Choosing Your Approach to Resolving Conflict • MGMT 570 Week 3 Course Project (Project Proposal)

4. MGMT 570 Week 1 DQ 1 Conflict Examples in the Workplace For more course tutorials visit www.uophelp.com • Let's share with each other some examples of conflict situations that you have witnessed in the workplace. Please use positions and titles rather than • names of specific individuals. What kind of conflicts are these examples, and how did the conflicts develop? What were the results?

5. MGMT 570 Week 1 DQ 2 Confrontation Versus Cooperation For more course tutorials visit www.uophelp.com • After reading the case on Page 13 (Confrontation vs. Cooperation), respond to the following question: • Should Joe take a positional bargaining approach and hold fast on the store’s policy? Explain your rationale.

6. MGMT 570 Week 1-7 All DQs For more course tutorials visit www.uophelp.com • MGMT 570 Week 1 DQ 1 Conflict Examples in the Workplace • MGMT 570 Week 1 DQ 2 Confrontation Versus Cooperation • MGMT 520 Week 2 DQ 1 Power, Rights, and Interests • MGMT 570 Week 2 DQ 1 Choosing Your Approach to Resolving Conflict • MGMT 570 Week 2 DQ 2 Choosing Your Approach to Resolving Conflict • MGMT 570 Week 3 DQ 1 Listening at Different Levels • MGMT 570 Week 3 DQ 2 The Right Response

7. MGMT 570 Week 2 DQ 1 Power, Rights, and Interests For more course tutorials visit www.uophelp.com • In our discussion for this week, we are going to discuss the power, rights, and interests case that appears in Chapter 3 (p. 44). • Let's start our discussion by looking at the first question, "What are the natural tendencies that Joe and Tina exhibited in handling their conflict?” Please also remember to respond to your classmates’ posts to stimulate further discussion.

8. MGMT 570 Week 2 DQ 2 Choosing Your Approach to Resolving Conflict For more course tutorials visit www.uophelp.com • To prepare for this discussion, read the case in Chapter 4 (pp. 62–63) and respond to the question. • Why can reasonable people draw different conclusions regarding the best approach to responding to various conflicts? Please support your response with your own experience and evidence from our readings.

9. MGMT 570 Week 2 Homework LSI Conflict Paper For more course tutorials visit www.uophelp.com • Homework • LSI Online Link • Begin working on your LSI Conflict Styles Inventory. Use the link below to access the Life Styles Inventory (LSI) exercise. Review the LSI Conflict Paper Guidelines instructions in Doc Sharing to structure your written report. Also, review the LSI slides in Doc Sharing to assist in understanding and interpreting the circumplex. • LSI Conflict Styles Inventory • Complete the LSI conflict styles inventory from the following link. At the end of the online survey, the website calculates your score and provides a circumplex you can print to

10. MGMT 570 Week 3 Course Project (Project Proposal) For more course tutorials visit www.uophelp.com • MGMT 570 SESSION PROJECT GUIDELINES • The purpose of this preparation guide is to provide you with some direction concerning the content, process, and structure of your final class project. In the sections below is some helpful information that will prove valuable with respect to facilitating your completion of a Course Project reflective of the high standards of quality work and personal learning that should be the aim of each participant in the course.

11. MGMT 570 Week 3 DQ 1 Listening at Different Levels For more course tutorials visit www.uophelp.com • This week’s discussion is based on our continued saga with Joe, who is challenged to provide the appropriate response to the various scenarios • (Chapter 6, p. 106). Based on this case, what messages are the individuals giving through their words and actions?

12. MGMT 570 Week 3 DQ 2 The Right Response For more course tutorials visit www.uophelp.com • In Chapter 7, page 118, we see that Joe has a heated argument with Tina and must engage in the appropriate communication responses. • What is the appropriate response (or responses) on the communication continua that Joe should engage?

13. MGMT 570 Week 4 DQ 1 Assessing Conflict Capability For more course tutorials visit www.uophelp.com • Read the Role Profile Case on More Power Inc. on pages 347–354 of the text. Rate each role’s conflict capability and respond to questions. Using the conflict capability questionnaire (Exhibit 8-1 on page 124), first assess how Joe might rate himself and one of the other employees, which could be his boss, peer, or one of his direct reports. The profile for each employee is found

14. MGMT 570 Week 4 DQ 2 Supportive Confrontation For more course tutorials visit www.uophelp.com • Joe must confront Kim Khan and address concerns involving their relationship. Based on the More Power Inc. • Role Profile Case, read and analyze the situation and address what the problems are and who owns them based on the window on behavior.

15. MGMT 570 Week 5 DQ 1 Encouraging Collaboration For more course tutorials visit www.uophelp.com • Joe must assign a project requiring Fred and Sally to collaborate. He anticipates resistance and must encourage each to collaborate with the other. Read the case on page 175 of the text, and respond to the following question. • How successful was Joe in applying the building blocks of collaboration?

16. MGMT 570 Week 5 DQ 2 Overcoming Barriers For more course tutorials visit www.uophelp.com • MGMT 570 Week 5 DQ 2 Overcoming Barriers

17. MGMT 570 Week 5 Homework Collabarative case analysis (includes both scenario) For more course tutorials visit www.uophelp.com • Collaborative Case Analysis • Students will work in teams to prepare a collaborative case analysis on the Negotiations for Life case (text page 202). Each team will be assigned either Scenario 1 or Scenario 2 by the professor. Teams will discuss their assessments in their team Discussion areas and prepare an analysis and recommendation in a collaborative report in the form of a paper. See MGMT570: Guidelines for Case Analysis located in Doc Sharing. • The length of paper should be three to four pages, not including

18. MGMT 570 Week 6 DQ 1 Mediating a Dispute For more course tutorials visit www.uophelp.com • Joe must mediate a dispute between Sally and Fred to encourage them to work together on a project. Read the case on page 250 and respond to the following question. • How successful was Joe in facilitating a process for mediating the dispute without imposing his own outcome on the parties?

19. MGMT 570 Week 6 DQ 2 Confronting an Employee For more course tutorials visit www.uophelp.com • The purpose of this preparation guide is to provide you with some direction concerning the content, process, and Joe must address concerns raised by Tamiko regarding the way she has been treated by Fred Staid and men on the delivery team. Read the case on page 300 and respond to the following question. • What specific steps should Joe take to investigate Tamiko’s concern? Include in your response the facts, data, and other information that must be collected, questions to ask, and strategies to take to ensure a thorough, fair process.

20. MGMT 570 Week 7 Course Project Final (Managing Conflict in the Workplace) For more course tutorials visit www.uophelp.com • This week, your Course Project is due. Optional: Post a copy of the Executive Summary from your Course Project in Doc Sharing. • See the Course Project content item under the Course Home section of this course for more information. • Submit your assignment to the Dropbox located on the silver tab at the top of this page..

21. MGMT 570 Week 7 DQ 1 Dealing With an Opportunistic Employee For more course tutorials visit www.uophelp.com • Overview: Joe must manage an opportunistic employee, Anton. • Based on what you have learned in this chapter, what advice would you give Joe regarding how to respond? Specifically, what steps would you take to • • arrange a meeting with Anton; • • counsel Anton and address inappropriate behaviors; • • implement discipline, including termination if warranted; and • • prepare for potentially aggressive or violent ehaviour?

22. MGMT 570 Week 7 You Decide For more course tutorials visit www.uophelp.com • After reviewing the You Decide video, how would you address Edmund’s face-saving concerns?

23. MGMT 570 Inspiring Minds/uophelp.com For more course tutorials visit www.uophelp.com