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What is ITSM and Its Role in Business

Check out the PDF explaining ITSM meaning and types of frameworks. Also find its role and benefits in businesses of all sizes. At Chetu, we provide ITSM integration services and solutions to the existing system by the professional team. To learn more, visit: https://www.chetu.com/solutions/itsm.php now!

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What is ITSM and Its Role in Business

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  1. What is ITSM and how it important for business?

  2. ITSM Definition ITSM or IT service management refers to the customer-oriented IT services directed by policies, processes and procedures to manage, streamline and improve the customer service experience. ITSM is not limited to hardware or networking; its main purpose is to enhance the IT customer service with parallel of completion of business goals.

  3. ITSM Frameworks ITIL is one of the popular ITSM framework, but businesses can use many other ITSM frameworks available in the market. Most of the frameworks are designed and developed especially for various industries, which includes government, telecom and healthcare. If you want unique custom ITSM framework designed especially for your business, then consult professional software development organizations like Chetu.

  4. Few ITSM Frameworks • FitSM • ISO/IEC 20000 • Six Sigma • IT Infrastructure Library (ITIL) • Business Process Framework (eTOM) • Control Objectives for information and Related Technologies (COBIT) • Microsoft Operations Framework (MOF) • The Open Group Architecture Framework (TOGAF)

  5. ITSM Role in Business ITSM provides a number of frameworks for all size businesses to develop management standards around IT and customer services. It incorporates software engineering, quality administration, data security and famous framework protocols like ITIL, ISO 9000 and ISO/IEC. ITSM are developed especially for service oriented IT departments of the organizations and customer services oriented companies.

  6. ITSM Benefits in Business • Save Time and Money • Improve Service Quality • Customer Experience Improvement • Reduce Risk • Enhance Flexibility • Improve ROI • Increase Transparency

  7. Conclusion Usually, ITSM software services are offered by professional IT organizations. They provide certified and dedicated programmers team who design and develop fully customized ITSM software and applications to fulfill clients or business requirements.

  8. Contact Us • Company Name:Chetu • Website: https://www.chetu.com/solutions/itsm.php • Address: 10167 W Sunrise Blvd, Suite 200,Plantation, FL 33322 • Phone: (954) 342 5676 • Fax: (305) 832 5987

  9. Thank You!

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